Jump to content

All Activity

This stream auto-updates     

  1. Past hour
  2. Suddenly I am unable to review any diffs with cloud changesets. I am still able to push and pull changes and create branches just fine (or at least without error. I hope there isn't some subtle issue I'm not seeing!) but if I try to view diffs on changes, I get an error similar to the following: "Cannot download revision 29141 from server. Data cannot read/write to Plastic Cloud. There was an authentication issue. Your local date (client or server) is probably wrong. Change it to fix the issue" My local computer's date and time is correct.
  3. Yesterday
  4. Hey there, I was attempting to move files into another workspace with a shorter filepath to troubleshoot some errors, and doing so I followed this thread. It's likely I did something out of order, I'm new to a lot of these things still. My steps were; 1) Open in Notepad and edit the "C:\Users\xxx\AppData\Local\plastic4\plastic.workspaces" file to have "D:\wkspaces" instead of "C:\Users\XXXX\wkspaces\Project" 2) Create the "D:\wkspaces" workspace on the drive 3) Attempt to open projects, receive "Failed to Launch editor" error on all projects 4) Revert path to the original workspace, attempt to open original projects and receive the same error on the unmoved/unmodified original files and workspace As the steps show (one and two were probably done out of order), once I managed to bork the new workspace files, the originals now had the same error message associated, when they were fine originally. No changes were made to any of the projects during this. Thanks for your time!
  5. Hi, So the problem is when you try to pull the cloud branch into your local repo (so then you can locally solve the conflicts). - Could you try to pull the branch from the cloud repo "Branch explorer" view --> right-click --> pull this branch? - Aren't you getting any specific error message? - Could you attach the local server debug log ("C:\Program Files\PlasticSCM5\server\plastic.debug.log.txt")? Regards, Carlos
  6. Hi, It refers to the Plastic server and port (not the JIRA server name). Regards, Carlos.
  7. I just work directly with the cloud rather than a local server and syncing. Seems much simpler to me, but I know it depends on your workflow and preferences.
  8. This is my first day of using Plastic SCM, so probably I'm doing something wrong, but it would be nice if such basic features didn't require hours of research. I made a branch for my changes, switched to it, done some work, went to Pending Changes tab, chosen the files I want to commit, added a nice description of what I did and clicked Checkin. So far so good. After that I opened Sync to Cloud tab and clicked 'Push Visible' and got an error: So i clicked 'Pull visible', hoping that it will pull the files from cloud and let me solve potential conflicts locally. I got a nice popup that told me it's 100% complete and everything was OK. I clicked "Summary" and apparently nothing has been pulled, as Count for all positions in the list was equal 0. I closed the popup and went back to Sync to Cloud tab. Same Incoming changes as before pull were still visible on the list, no matter how many times I clicked Refresh, retried pushing and pulling, updated the workspace and relaunched the client. Am I doing something wrong or is it a malfunction? Btw. also uploading images to the forums doesn't work. Each time I try I get "There was a problem uploading the file." message.
  9. Those instructions indicate to make a file in a location containing the server name, but my Jira server is the cloud Jira and I can't put a web address into a directory name.
  10. I can get that to you in about 8 hours. I left most of the settings as default, only setting the server address and user information. Seems odd that it works after I first start the client, and then again after "refreshing" the connection with the Test button, but then stops in between.
  11. Thanks for the reply! Yeah, I assumed as much. However, it currently creates an inconsistency: If the user starts relying on the coloring, he will miss the middle changeset in the example above, as it contains a label with "Release", but that changeset's labels are not colored. Splitting up the arcs and coloring them individually might be a lot of effort on your side, with possible side-effects. A quick solution might be, to have the label rules match all labels with an "OR" concatenation, instead of just checking the first label. So in my example above, all arcs would be colored, if ANY of the attached labels match the rule. This would correctly color all three changesets according to the 'name like "%Release%"' rule. Prioritization if there are several matching rules would simply be determined by rule order (as it's already done with branch colors and so on). This solution would even work for Linux+Mac, which don't visualize multiple labels on the same changeset. But currently, the label (or even branch) coloring rules for these platforms aren't implemented yet, anyway. Also, you have the "OR" rule already working for the filter/search field: if I search for "release" (even case-insensitive 😉 ), all THREE changesets will be highlighted, no matter the order in which these labels were originally created. If I search for "Unity", only the middle changeset will be highlighted.
  12. Hi, I can see the following error message in the logs: Could you attach (or reach us to support@codicesoftware.com) your "C:\Users\xxx\AppData\Local\plastic4\issuetrackers" folder? It seems to be some errors in the API calls so my guess is that some configuration could be wrong. 2019-10-20 19:27:17,707 DESKTOP-B4HHFFL\jwvan DEBUG jiraextension - Logging changeset 16 with 1 items in plain text 2019-10-20 19:27:17,775 DESKTOP-B4HHFFL\jwvan ERROR jiraextensionrest - There was a problem performing GET https://outermarkergames.atlassian.net/rest/api/2/mypreferences?key=plastic.diffchangeset.url: The remote server returned an error: (404) Not Found. 2019-10-20 19:27:17,775 DESKTOP-B4HHFFL\jwvan DEBUG jiraextensionrest - StackTrace: at System.Net.HttpWebRequest.GetResponse() at Codice.Client.IssueTracker.Jira.JiraRestClient.TryRequest(String partialUri, String httpMethod, Object content, String& response) 2019-10-20 19:27:17,775 DESKTOP-B4HHFFL\jwvan ERROR jiraextensionrest - Response from the server: {"errorMessages":["key not found: 'plastic.diffchangeset.url'"],"errors":{}} 2019-10-20 19:27:17,837 DESKTOP-B4HHFFL\jwvan ERROR jiraextensionrest - There was a problem performing GET https://outermarkergames.atlassian.net/rest/api/2/mypreferences?key=plastic.formatdata: The remote server returned an error: (404) Not Found. 2019-10-20 19:27:17,838 DESKTOP-B4HHFFL\jwvan DEBUG jiraextensionrest - StackTrace: at System.Net.HttpWebRequest.GetResponse() at Codice.Client.IssueTracker.Jira.JiraRestClient.TryRequest(String partialUri, String httpMethod, Object content, String& response) 2019-10-20 19:27:17,838 DESKTOP-B4HHFFL\jwvan ERROR jiraextensionrest - Response from the server: {"errorMessages":["key not found: 'plastic.formatdata'"],"errors":{}} 2019-10-20 19:27:17,838 DESKTOP-B4HHFFL\jwvan DEBUG jiraextension - Updating values for issue 'GT-11' 2019-10-20 19:27:17,935 DESKTOP-B4HHFFL\jwvan ERROR jiraextensionrest - There was a problem performing PUT https://outermarkergames.atlassian.net/rest/api/2/issue/GT-11: The remote server returned an error: (400) Bad Request. 2019-10-20 19:27:17,936 DESKTOP-B4HHFFL\jwvan DEBUG jiraextensionrest - StackTrace: at System.Net.HttpWebRequest.GetResponse() at Codice.Client.IssueTracker.Jira.JiraRestClient.TryRequest(String partialUri, String httpMethod, Object content, String& response) 2019-10-20 19:27:17,936 DESKTOP-B4HHFFL\jwvan ERROR jiraextensionrest - Response from the server: {"errorMessages":[],"errors":{"customfield_10000":"Field 'customfield_10000' cannot be set. It is not on the appropriate screen, or unknown."}} 2019-10-20 19:27:17,936 DESKTOP-B4HHFFL\jwvan DEBUG jiraextensionrest - Assuming 400 as Unauthorized. Regards, Carlos.
  13. Hi, You need to do it via configuration file. Please cehck the steps from the following link: https://www.plasticscm.com/documentation/extensions/plastic-scm-version-control-task-and-issue-tracking-guide#JIRA-Configuration Regards, Carlos.
  14. Last week
  15. I have Jira integration setup in my client on Windows, but on mac I don't see any options for integrations at all. Are integrations not available on Mac?
  16. Well, we have some sort of index... https://www.plasticscm.com/download/releasenotes/all that is not linked from anywhere - so I can't promise it will stay accessible forever!
  17. Hi Wolfram. Let me explain the cause of this label drawing: Try the following: when you right-click a label draw that represents a single label, you have a (let's call it this way) "top-level" contextual menu with all of the options for said label. On the other hand, when you right-click a label draw that represents two or more labels, you can see that instead of the "top-level" menu you have a menu to choose the label, and then a submenu with all of the options for said label. That's on Windows. On Linux and macOS we don't even draw multiple labels by splitting the crown - we just differentiate them by the names printed on top of them. On Windows, the multiple label crown just indicates the number of labels - but it doesn't differentiate which is which. Again, this comes from the times we didn't have color filters - but the search behaves in the exact same way. Try a search that only affects a label, and you'll see all of them highlighted. Right now maybe it is worth it to draw each piece of the crown with a different color depending on the filters that apply to each label - we'll look into it, but I can't promise it will make its way into the roadmap! About the case insensitive search - nope, sorry! You need to manually combine them.
  18. That link may still work, but as far as I can see it is no longer referenced anywhere. So unless you know the specific version you want to see the release notes for, you cannot access it. This is for example why I missed the release notes about the statistics window being removed, in the thread linked above.
  19. Any update on this? It is pretty infuriating to be honest.
  20. Yeah I do mark the branch as open, but have to assign the user manually.
  21. Hi, We release new versions every day and a few of them per week are public in our web. Also every new release includes multiple installers. If you miss some specific version/installer, please reach us at support@codicesoftware.com. Anyway, we normally recommend frequently update the Plastic version. Regarding the release notes, could you let us know the thread and the details? For instance, the instellers for the installers for 8.0.16.3221are not avilable in our web anymore but you can still check the release notes: https://www.plasticscm.com/download/releasenotes/8.0.16.3221 Regards, Carlos.
  22. Hi, I'm afriad this feature is not supported. What you can do at the moment is mark the task as opened when you craete the Plastic branch (but not change the user asignee in JIRA). You feedback is very welcome: https://plasticscm.uservoice.com Regards, Carlos.
  23. Hi all! We're going to release a new feature to make the Branch Explorer diagrams more meaningful. The layout will order branches acknowledging your current workspace status, moving to the top the branches you're more likely to use. We'd love to hear your feedback about this, so we're opening this thread to provide a link in the upcoming release notes when the first layout changes are published. We'll post a new message in this thread when the new feature is released. We can't wait to hear your thoughts!
  24. That sounds interesting, thanks 🙂 It's not an absolutely vital feature, of course, but it would help for these cases. Although an overview page with links to all release notes would do the same trick, and would be less effort on your side. I'm still curious, though - why DO you delete some of the previously released versions, although you already have a page dedicated to previous releases?
  25. Hi, If you also upgrade the server version, this error shouldn't appear. The specific release number is: 8.0.16.3643 Could you confirm that the issue is not happening after the uprgade? Sorry for the inconveniences, Carlos.
  1. Load more activity
×
×
  • Create New...