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calbzam

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Everything posted by calbzam

  1. Hi, No problem All the 8.0.16.X clients will be compatible with a 7.0.16.X server. The third number "16" sets the compatibility. Regards, Carlos.
  2. Hi,We have released the following task: [Bug] 8.0.16.3433 All platforms - Plastic, Gluon: We improved the behavior when you have local changes and the changeset loaded in your workspace is deleted by a different user. Before these improvements, this meant that you got stuck: at that point you were unable to checkin, shelve or undo your local changes. We modified the client behavior to enable you to undo your local changes, letting you out of that loophole. Shelving or checking them in will still be unavailable, as they wouldn't have a parent changeset. The 'undo' behavior will be slightly different depending on the client you use: Gluon will always allow you to undo the local changes. If the original contents aren't available anymore, the head contents of the current branch will be used instead. Plastic, on the other hand, will notify you about the inconsistency and then ask you for confirmation to undo all your local changes and update the current workspace. Regards,Carlos.
  3. Hi, Please, attach the full server debug log in order to debug the issue. But checking the error: https://knowledgebase.abbyy.com/article/641 This problem usually occurs when the user that is trying to create the database doesn't have the necessary permissions in SQL Server. If you use the Administrator's account to create the database, this situation can be avoided. You can also check if the account that failed to create the database has the permissions described in this article. The problem can also occur if the name of the database you attempted to create is already in use by another database or if files from a database with the same name remain on the computer. Try creating a database with a different name. Check if the disk on which the SQL Server is trying to create the database has enough free space. By the way, aren't you considering migrating your databases to Jet? Most of our bigger customers are already using it. Regards, Carlos.
  4. Ok, thanks for the update! Anyway, it seems to be weird that the issue happens when entering the ports via the server config tool. Are you using the web admin? Regards, Carlos.
  5. Hi Thomas, I'm not able to reproduce the issue with your same permissions enabled. Could you check if this user also belongs to other groups? There should be something in the permission configuration denying the change comment operation for this user. Regards, Carlos.
  6. calbzam

    Unity Pro?

    It's not necessary. You can use the Plastic SCM integration with the free Unity version. Regards, Carlos.
  7. Hi, Even if you want to install a Plastic server on Linux, also installing the client is normally a good idea (just in case we need to run some CLI client commands). For using GitServer feature, you will also need to install the client. If you want to install only the server, just install the "plasticscm-server-core" package. Regards, Carlos.
  8. Hi, As you comment, I'm afraid the users will need to manually upgrade. The auto-upgrade feature will only work if the client and server version are not actually compatible. If they are compatible (7.0.16.X), I'm afraid that the auto-upgrade feature will not work. Regards, Carlos.
  9. Hi again, In order to restart your local macOS server: https://www.plasticscm.com/documentation/administration/plastic-scm-version-control-administrator-guide#Serverstartup sudo launchctl unload /Library/LaunchDaemons/com.codicesoftware.plasticscm.server.plist sudo launchctl load /Library/LaunchDaemons/com.codicesoftware.plasticscm.server.plist After that, the lock should be released. Regards, Carlos.
  10. Great! Thanks for the update
  11. Hi, We were not reported false positive issues specifically with Bitdefender in the past. We are going to report it to Bitdefender guys. We would appreciate if you do the same in the following link: https://www.bitdefender.com/support/what-to-do-when-bitdefender-detected-a-clean-file-as-infected-(false-positive)-851.html Regards, Carlos.
  12. Hi, If you restart your local Plastic server ("Plastic Server 6" under Windows services), is the issue still reproducible?The items may be locked for a few minutes due to this uncontrolled quit operation. Is the issue still reproducible today? In that case, we can try to manually release the lock in the cloud server. Regards, Carlos.
  13. Hi, are you paying customer? In that case, please reach us at support@codicesoftware.com so we can always assist you faster and even arrange a meeting session.Could you attach your "jet.conf"?Are your Jet databases stored at E:\? Could you create an "e:\jet" folder, move all the databases ("repositories", "rep_1", "rep_2"...) to the new location and edit the basepath in the "jet.conf" to the new location? You can check in the following link how to edit the jet database path: https://www.plasticscm.com/documentation/administration/plastic-scm-version-control-administrator-guide#ConfigurePlasticSCMwithJet Finally, after editing the basepath, restart the Plastic server service and check if the issue persist.According to the error, it seems to be a problem with the path when the server tries to reach the databases. PD: If the issue is urgent, you can reach us at support@codicesoftware.comRegards,Carlos.
  14. You can remove/backup the file and when re-opening the GUI, a new clean "client.conf" will be created. Regards, Carlos.
  15. this issue is normally triggered by a lack of disk space when saving some changes. If you attach your file, we can try to fix it. Otherwise, you can remove/backup the file and re-configure the client again. It will automatically create a new "client.conf". Regards, Carlos.
  16. You can manually edit the ".plastic/plastic.selector" file to point to a branch and restart the GUI. eg: repository "MyProject@Myplasticlcoud@cloud" path "/" smartbranch "/main/Car Regards, Carlos.
  17. Hi, I think you may be affected by the following bug already fixed: [Bug] 8.0.16.3231 Windows - Visual Studio Package - Cloud Edition: The credentials dialog appeared every time you switch from using any Plastic GUI to Visual Studio plugin in Cloud Edition installations. Now it's fixed. Regards, Carlos.
  18. After deleting the "plastic.wktree", did you update your workspace? Note: As Pablo explained, your workspace selector needs to be pointing to a branch (not changeset). I don't understand why it doesn't work for you. You can always create a new local workspace and apply your changes in this new workspace. Regards, Carlos.
  19. Hi, 2. If the specific changeset id is not set, the workspace should be pointing to the head of the %BRACH%. Regards, Carlos.
  20. Hi, This is a local client configuration setting (not configurable on the server-side). By default, the "Pending changes" is not checking the file content (only the timestamp), because it would take a very long time in big workspaces with slow disks. Checking only the timestamp is very fast. Anyway, if you try to check in an item that appears as changed in "Pending changes" but the file content is actually the same (not changed), Plastic won't create a new file revision in the repository. Regards, Carlos.
  21. Hi, Is it possible that the file timestamp has changed? You can change this default behavior If you open the Plastic GUI --> Preferences --> Other options --> Check content to set a file as "Changed". Regards, Carlos.
  22. Hi, 1. If I properly understand you you to know the branch name based on the changeset id? cm find changeset where id=4619075 --format={branch} --nototal 2. You can also use a changeset instead of a branch name: eg: repository "%REPOSITORY%" path "/" smartbranch "%BRANCH%" changeset "%CHANGESET_ID%" Regards, Carlos.
  23. Could you attach your Plastic client logs from a machine where you face the issue? Is it happening in multiple machines? C:\Users\carlos\AppData\Local\plastic4\logs\plastic.debug.log.txt Regards, Carlos.
  24. We will report it to Microsoft. We have seen a similar issue in the past when some antivirus considered some of our binaries a virus by mistake. One question: Are you using Microsoft Defender (I guess in a Windows machine) and gtkplastic.exe (Plastic GUI for Linux)? Regards, Carlos.
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