Hi, I got the same problems
Service was already enabled, server was ok, all checks were ok.
But in the log file I had something like that
2020-02-23 01:05:37,402 NetworkThread-33 DEBUG PlasticProto.ConnectionFromClient - conn 2. ReceiveAsync
2020-02-23 01:05:37,402 W-32 ERROR PlasticProto.ConnectionFromClient - conn 2. Error in ProcessMethodCall for method GetLiceseData. Limited by days evaluation license has expired.
2020-02-23 01:05:37,402 W-32 7 DEBUG PlasticProto.ConnectionFromClient - à Codice.CM.Server.ServerStatus.CheckLicenseStatus()
So plastic cloud server didn't showed me that line clearly in the GUI, if it did, I would have directly understand that the one I downloaded wasn't the right one. I had downloaded it from the changelog pages, and not from account/licenses page. And I didn't saw any big red warning reminding me that it was a unlicensed one (if that's what happened).
Anyway, redownloaded/reinstalled from license page, now it works
Just.. please add that feedback in the red error line on GUI, having just a 'license error' isn't helpful when the program could have shown it was 'evaluation license has expired' error
Thanks