McGregor777

Members

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

Invalid credentials. Couldn't get the organization name

McGregor777 replied to McGregor777's topic in Configuration

Hello Héber, I confirm: the issue is still happening, I still have the error despite using the right credentials. I am going to contact the support as you suggested. Cordially, Grégory S.
- March 3, 2021
- 5 replies
- - cloud
  - unity
Invalid credentials. Couldn't get the organization name

McGregor777 replied to McGregor777's topic in Configuration

Indeed my Plastic account is linked to my Unity ID, I use my Unity logins for Plastic. But I did not change my email address recently. The more surprising with this is that I can login on plasticscm.com without any problem and access my dashboard on the website, but the credentials check on the desktop software does not succeed. Cordially, Grégory S.
McGregor777 changed their profile photo February 23, 2021
Invalid credentials. Couldn't get the organization name

McGregor777 posted a topic in Configuration

Hello, I am having an issue in the general panel of the Preferences window : despite using the same credentials that I use to login in on plasticscm.com, I get the Invalid credentials. Couldn't get the organization name error. Because of this, I cannot use a sync view to sync my local repository with my cloud repository. I am using Plastic SCM for a Unity project, in case it could be the origin of my issue.