AdrianS

As above, on windows, i was not asked to enter a key, i just got the error in the first post. I had to create the files as per my post to get this working. can you clarify if i did something wrong, missed a step or any other possibility as to how this happened? thanks,

I had a similar issue. Created an account with encryption for cloud use, no local server I had to manually create the following two files, as at no point was this done for me, and the files were not in the places suggested by the documentation. C:\Program Files\PlasticSCM5\client\cryptedservers.conf C:\Program Files\PlasticSCM5\client\encryption.key cryptedservers.conf organisation_name@cloud encryption.key encrypt my password from the command line using the command, and through trial and error find the correct format for the key file to be two fields, <encryption method> <string created by cm crypt command> AES128 works for me, but there are other possibilities. PS C:\Users\adrian> cm crypt password123 ENCRYPTED: |SoC|YPUeioTz4NqG+n63ZDlw2jwhQDdnFarU encryption.key AES128 YPUeioTz4NqG+n63ZDlw2jwhQDdnFarU Hope this helps someone, I'd be interested to find out if I missed something that meant the files were not created Thanks, Adrian.