carpediemevive 31 Report post Posted October 31, 2012 This morning when I came in I found I was unable to start up my plastic client. Every time I do I get a dialog that tells me "User Unknown S-*" (the "*" replaces the numbers and characters in the actual ID). After that it tells me "Invalid parameters user/password in client config file." Next it asks me to login giving it a username and password. I did upgrade to 4.1.10.359 on Friday, but it had worked successfully Friday and yesterday before failing today. When I issue the command "cm lu" I get a full list of the users, and when I issue the command "cm whoami" I get my login back. Certain command line commands work, but I suspect it's only the ones for which I don't have to connect to the repository (i.e. cm wi). When a command fails in the command line (i.e. "cm sa") I get the same "User unknown" error. I've reconfigured both my server and client to no avail. I attached a zip file of my configurations (server and client) and my logs from the server. Any help would be greatly appreciated. plastic_info.zip Share this post Link to post Share on other sites
carpediemevive 31 Report post Posted October 31, 2012 I was able to switch it to LDAP instead of ActiveDirectory and that appears to have worked. Share this post Link to post Share on other sites
manu 165 Report post Posted October 31, 2012 If you have time I would love to take a look into this issue. Just debugging curiosity. Share this post Link to post Share on other sites
carpediemevive 31 Report post Posted October 31, 2012 I'm pretty open the rest of the week (not today though). If you want to take a look just let me know, and I'll schedule out the time with my team so we can take the system down and take a look at it. Share this post Link to post Share on other sites
manu 165 Report post Posted November 5, 2012 I'm also open for the meeting, can you please tell me your time zone? I don't remember it. Share this post Link to post Share on other sites
carpediemevive 31 Report post Posted November 5, 2012 I am EST (UTC-5). Share this post Link to post Share on other sites