tom.peters Posted October 13, 2010 Report Share Posted October 13, 2010 Good Day - We have OnTime installed as a client/server implementation. All of our OnTime users use the client install of OnTime, not the web. Looking at the documentation (Extensions), it seems a bit out of date when it states: "This extension is compatible with Axosoft OnTime versions 2005, 2006 and 2007." We are running OnTime 2010. Is that supported? Also, please note this statement from the extensions documentation: To setup the OnTime extension functionality, the used version must have Ontime 200x WebServer and Ontime 200x SDK installed. The first one is necessary to open the data related to a bug through a web browser. The second one is necessary to allow third parties, like Plastic SCM to retrieve information regarding an issue. Do we need to install the WebServer? If we only want Plastic to be able to update OnTime and not open a web browser, would the SDK suffice? Thanks, Tom Link to comment Share on other sites More sharing options...
miller Posted October 14, 2010 Report Share Posted October 14, 2010 Hi Tom, yes, we are moving and evolving fast with extensions etc. so I can imagine that the docs can get slightly outdated. Please see the official compatibility list on our webpage. http://www.plasticscm.com/infocenter/third-party-compatibility.aspx Which answering your question is yes, we support Ontime 2010. Regarding the WebServer and the SDK installations. The WebServer installation is only necessary to browse tasks. I mean when you are visualizing an OnTime task in Plastic, you can click a button to Open the task with the WebBrowser. If they don't have WebServer they won't have this functionality, but the rest should work. Cheers, Miller Link to comment Share on other sites More sharing options...
tom.peters Posted October 14, 2010 Author Report Share Posted October 14, 2010 Hi Miller - That is great news. So, essentially, Plastic uses the OnTime SDK. We have already gotten that up and running during testing, so we should be OK. Thanks, Tom Link to comment Share on other sites More sharing options...
charlesmet Posted April 7, 2011 Report Share Posted April 7, 2011 I tried to integrate Plastic SCM to OnTime 2010. After specified issue tracking system, Web Server Url, Sdk Url, security GUID, clicked Test connection in ...Plastic SCM\Options\Issue Tracking\, I received The test connection failed: The remote server returned an error: (401) Unauthorized. With assumption that if I can add a OnTime web service into a project from Visual Studio 2010 I should be able to use OnTime SDK via Plastic SCM. I then tried to 'add Service Reference' within Visual Studio 2010 but failed with either 401 or 405 error codes. I then tried to 'add Web reference' in VS 2010 and I was able to add the services provided in OnTime SDK. OnTime tech support indicated that OnTime SDK are SOAP web services. The reason that in VS 2010 'add service reference' could not pickup the OnTime web service is that it tries to add WCF data services. Does Plastic SCM do the same when trying to test connection and receives the connection errors? Thanks Link to comment Share on other sites More sharing options...
bhicken Posted June 11, 2012 Report Share Posted June 11, 2012 Hello, What is the status of your integration with OnTime Version 12.x? We are evaluating Plastic and want to see how it will work with our OnTime deployment. Thank you for the update. Link to comment Share on other sites More sharing options...
manu Posted June 11, 2012 Report Share Posted June 11, 2012 Hello bhicken, the OnTime 12.x release is pending to be tested, it's not officially supported yet. OnTime 11.x release is currently supported. Best regards, Manuel Lucio Dallo. Link to comment Share on other sites More sharing options...
StevenTCramer@gmail.com Posted October 5, 2012 Report Share Posted October 5, 2012 What is the status of the 12.1 integration? Link to comment Share on other sites More sharing options...
manu Posted October 8, 2012 Report Share Posted October 8, 2012 I test the hosted service and it works fine. I haven't test it yet with the local one. Link to comment Share on other sites More sharing options...
StevenTCramer@gmail.com Posted October 12, 2012 Report Share Posted October 12, 2012 Could you post a screen shot of how to configure it for OnTime? Link to comment Share on other sites More sharing options...
manu Posted October 16, 2012 Report Share Posted October 16, 2012 Yes, for example: Link to comment Share on other sites More sharing options...
StevenTCramer@gmail.com Posted October 17, 2012 Report Share Posted October 17, 2012 How do you determine your URLs? I spoke with axosoft and they told me they no longer support the sdk on the hosted environment. Link to comment Share on other sites More sharing options...
manu Posted October 18, 2012 Report Share Posted October 18, 2012 They used to support it, actually they do, last time I wanted to try the integration I had to cry a lot and finally they gave me access to the SDK capabilities. They promise me that the local installation works as the hosted one but I haven't give it a try. Link to comment Share on other sites More sharing options...
StevenTCramer@gmail.com Posted October 18, 2012 Report Share Posted October 18, 2012 Well they support the API only now. I just spoke with them and they informed me that Plastic is working on an integration that uses the API. If you need any assistance with that I would be glad to help. Link to comment Share on other sites More sharing options...
manu Posted October 19, 2012 Report Share Posted October 19, 2012 Thanks Steven, right now we are waiting for the new API they are developing. The last information I have from them says that the old API will be compatible until the new release is released. Link to comment Share on other sites More sharing options...
bhicken Posted December 19, 2012 Report Share Posted December 19, 2012 Hi, Now that the OnTime API has been released for a while, I am hoping you will be able to quickly upgrade your integration with OnTime Version 13.x? We would like to integrate Plastic with our OnTime deployment. Thank you for the update. Link to comment Share on other sites More sharing options...
manu Posted December 20, 2012 Report Share Posted December 20, 2012 Yep, we will have to work on it! Sorry but not ETA available. Link to comment Share on other sites More sharing options...
BrettAxosoft Posted September 30, 2013 Report Share Posted September 30, 2013 The legacy OnTime SDK has been discontinued for support and is no longer available for OnTimeNow accounts as it has been replaced with the new OnTime API. We encourage all of our vendors to update their applications using this new API as new users will not be able to use your previous integration. For more information regarding our API, you can visit our developer page here: http://developer.ontimenow.com/ Link to comment Share on other sites More sharing options...
calbzam Posted October 1, 2013 Report Share Posted October 1, 2013 Hi Brett, Thanks for the information Regards, Carlos Link to comment Share on other sites More sharing options...
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