rodgeralley Posted May 16, 2017 Report Share Posted May 16, 2017 Okay, so here is my current dilemma (and PLEASE bear with me, as my Linux experience is minimal). I inherited a Systems Administrator position in which we had Atlassian Jira installed on Ubuntu 14.04. They wanted it upgraded to the newest release of Ubuntu, and they wanted a bunch more Atlassian products to go along with it. In a test environment, I've cloned our Jira Server and upgraded it to Ubuntu 16.04. ALL works well. I've been able to install Bamboo, Confluence, Crucible, TeamCity, etc, and they've been tested to work perfectly. I have Plastic SCM installed on a Windows 2012 R2 Server. I have Crucible installed on a Linux VM (Ubuntu 16.04). I have a Test Repository setup on our Plastic Server, for our group to test on. However, when I try to install the Plastic SCM Plugin on Crucible, it breaks something. And I've found NO instructions online to install or troubleshoot this Plugin installation. So here are the steps I take and the errors that I run into. I'm running Crucible 4.4.0 (the most recent version). I'm using the most recent Crucible Plugin (vs 4.2). I go to my Administration screen. Click "Manage Add-Ons." I upload the add-on. I check to see that it's enabled. I add the repository (and doublecheck the port/hostname/repository) When i click repositories, it does not show up on my list of "Plugins." Then, when I restart the server to make sure the plugin is installed and configured, I get the following error: An error has occurred: Error Error calling server:com.google.gwt.user.client.rpc.StatusCodeException: 500 The call failed on the server; see server log for details Unknown.Hd(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@13019) Unknown.Oub(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@24) Unknown.f8b(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@23) Unknown.gbc(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@18966) Unknown.eCb(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@141) Unknown.xCb(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@13568) Unknown.<anonymous>(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@65) Unknown.awb(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@30) Unknown.dwb(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@46) Unknown.<anonymous>(http://disti-jira-test:8060/static/ooaqce/gwt/AdminGwtModule/3B142E9B95B0FCA6FE215BE8F6761A6D.cache.html@46) You are running release CR4.4.0 FE4.4.0 (20170412122150 2017-04-12), please report your release number when reporting bugs. Link to comment Share on other sites More sharing options...
manu Posted May 17, 2017 Report Share Posted May 17, 2017 Hello! I'm very sorry but our Crucible plugin is not compatible with the latest Crucible releases. We are going to debug the issue and with you an ETA as soon as possible. Link to comment Share on other sites More sharing options...
rodgeralley Posted May 17, 2017 Author Report Share Posted May 17, 2017 Awesome! So I'm not an idiot! Thank you! Looking forward to your response! Link to comment Share on other sites More sharing options...
manu Posted May 17, 2017 Report Share Posted May 17, 2017 No you're not! As I said we'll try to give you an ETA for the issue fix asap. Link to comment Share on other sites More sharing options...
rodgeralley Posted May 31, 2017 Author Report Share Posted May 31, 2017 In the mean time, is there a way you can provide me with the last known compatible configuration of Crucible/Plastic, so I can roll my installations back a version or two. I need to get my team testing the product, and would love to be able to provide them with something for now. Link to comment Share on other sites More sharing options...
manu Posted May 31, 2017 Report Share Posted May 31, 2017 Yes,can you try a Crucible 3.7 release? Link to comment Share on other sites More sharing options...
rodgeralley Posted June 12, 2017 Author Report Share Posted June 12, 2017 Yikes, that's quite a few versions back, my friend. Version Release Date Crucible 4.4.0 4/11/2017 Crucible 4.3.1 2/20/2017 Crucible 4.3.0 1/18/2017 Crucible 4.2.1 11/9/2016 Crucible 4.2.0 9/27/2016 Crucible 4.1.2 8/16/2016 Crucible 4.1.1 7/8/2016 Crucible 4.1.0 6/28/2016 Crucible 4.0.4 5/6/2016 Crucible 3.10.4 5/6/2016 Crucible 4.0.3 3/23/2016 Crucible 4.0.2 3/18/2016 Crucible 3.10.3 1/13/2016 Crucible 3.10.2 11/30/2015 Crucible 3.10.1 10/28/2015 Crucible 3.9.2 10/26/2015 Crucible 3.9.1 9/10/2015 Crucible 3.9.0 8/4/2015 Crucible 3.8.1 6/19/2015 Crucible 3.8.0 4/27/2015 Crucible 3.7.1 4/7/2015 Crucible 3.7.0 1/27/2015 22 Releases ago, it appears? So I'm guessing this fix isn't going to be soon? Link to comment Share on other sites More sharing options...
manu Posted June 13, 2017 Report Share Posted June 13, 2017 Our intentions are fixing the plugin asap. Link to comment Share on other sites More sharing options...
dschmerlaib Posted September 6, 2017 Report Share Posted September 6, 2017 Any news on this ? Link to comment Share on other sites More sharing options...
calbzam Posted September 6, 2017 Report Share Posted September 6, 2017 Hi, I'm afraid it's not yet fixed. I will try to push it for near future. Sorry for the inconveniences, Carlos. Link to comment Share on other sites More sharing options...
SilverKnight Posted March 15, 2018 Report Share Posted March 15, 2018 So did this get updated? - I see some movement in the release notes here that the Crucible plugin is working with the 7.0 client?: Release 7.0.16.1973 Feb 13 2018 Bug Crucible plugin: a bug slipped into our code and prevented our plugin from loading the Crucible repositories. Fixed. Link to comment Share on other sites More sharing options...
manu Posted March 16, 2018 Report Share Posted March 16, 2018 Yep! Sorry for not updating this thread. Link to comment Share on other sites More sharing options...
Phil Posted May 16, 2018 Report Share Posted May 16, 2018 Is there a way to upload a shelf to a Crucible review? Link to comment Share on other sites More sharing options...
calbzam Posted May 17, 2018 Report Share Posted May 17, 2018 Hi Phil, I'm afraid a shelf is a temporary changeset with no id and it doesn't appear in the list when you are creating a new code review. Regards, Carlos. Link to comment Share on other sites More sharing options...
Phil Posted May 17, 2018 Report Share Posted May 17, 2018 I see. How about a way to create a patch from a shelf? I'm looking for a pre-commit review workflow for Crucible. Link to comment Share on other sites More sharing options...
calbzam Posted May 18, 2018 Report Share Posted May 18, 2018 Hi, Yes, it should be also doable: 1) You will need to run a "cm find shelve" where you can get the changeset id for your desired shelve. 2) Once we have the id, we will need to run the following command with the negative value that represents this is actually a shelve and not regular changeset. Option 2.1) cm diff cs:-123 --download=c:\ExportFolder Option 2.2) cm patch cs:-123 Regards, Carlos Link to comment Share on other sites More sharing options...
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