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Uploading spins forever and doesn't upload


ironbelly

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I am trying to commit a  16 file 10.6MB commit and it just sits here forever, spinning and spinning forever.. I don't know if it's related but the server error logs show this:

 

2017-10-26 19:25:56,048   ERROR PlasticProto.ConnectionFromClient - conn 1435. Error sending a successful response for method [GetObjectsData]. Unable to write data to the transport connection: interrupted.
2017-10-26 19:25:56,050   ERROR PlasticProto.ConnectionFromClient - conn 1436. Error sending a successful response for method [GetObjectsData]. Unable to write data to the transport connection: interrupted.
2017-10-26 19:25:56,051   ERROR PlasticProto.ConnectionFromClient - conn 1437. Error sending a successful response for method [GetObjectsData]. Unable to write data to the transport connection: interrupted.
2017-10-26 19:26:56,052   ERROR PlasticProto.ConnectionFromClient - conn 1439. Error sending a successful response for method [GetObjectsData]. Unable to write data to the transport connection: interrupted.
2017-10-26 19:26:56,053   ERROR PlasticProto.ConnectionFromClient - conn 1440. Error sending a successful response for method [GetObjectsData]. Unable to write data to the transport connection: interrupted.
2017-10-26 19:26:56,054   ERROR PlasticProto.ConnectionFromClient - conn 1438. Error sending a successful response for method [GetObjectsData]. Unable to write data to the transport connection: interrupted.
2017-10-26 19:26:56,057   ERROR PlasticProto.ConnectionFromClient - conn 1441. Error sending a successful response for method [GetObjectsData]. Unable to write data to the transport connection: interrupted.
2017-10-26 19:26:56,061   ERROR PlasticProto.ConnectionFromClient - conn 1442. Error sending a successful response for method [GetObjectsData]. Cannot access a closed Stream.
 

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It only happens if certain files are selected mind you.  For example I was able to check in the files above this problem file but as soon as I try to check it in, or include it with the others it hangs permanently:

(Selecting no more than 3 files at a time I was able to commit in all of the files above this one but once I got to it it woudl say 'uploading 0 files' and hang there forever.  This file doesn't appear to be different than the others, it is not read only, it is not open in another program.  Ican't tell what is different about it

 i82TSuM.jpg

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Following up again, there doesn't seem to be any rhyme or reason behind this and this problem doesn't pertain to specific files.  The following screenshot is an example of a group of files I attempted to check in that would result in Gluon hanging indefinitely as described above:

unknown.png

 

Now if I submitted the following, removing 08 from the list it worked fine:

unknown.png

 

So I figured 08 was the problem, so I selected along with 4-5 other files and tried checking them in, and voila it worked perfectly.  So 08 wasn't the problem it just wouldn't work when grouped up with those other files.

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Another update, this issue happens in the main plastic client, not just with Gluon.  I converted the workspace over and the same thing happens, it just hangs there too if too many files(more than 7 it appears) are selected for a checking.  I enabled logging and this is what I see:

 

Quote

2017-10-27 00:18:46,574 DEBUG PlasticPipe - CmCallContext sent to server on connection creation
2017-10-27 00:18:46,662 DEBUG PlasticPipe - sentb:   698|recb:  2913|prt:     468|GetBranchInfoByName|ssl://ourserver
2017-10-27 00:18:46,672 DEBUG Performance - Checkin - GenerateCheckinData: 484ms
2017-10-27 00:18:46,672 DEBUG Checkin - Traversing changes tree...
2017-10-27 00:18:46,676 DEBUG Checkin - Before trigger...
2017-10-27 00:18:46,677 DEBUG ProtocolControl - Protocol for ssl://ourserver detected as Plastic from plasticpipeprotocol.conf
2017-10-27 00:18:46,678 INFO  CmConnectionCredentials - Using profile [Ironbelly] to connect to [ssl://ourserver]
2017-10-27 00:18:46,766 DEBUG PlasticPipe - sentb:    74|recb:    37|prt:      94|GetTriggerList|ssl://ourserver
2017-10-27 00:18:46,769 INFO  BufferPool - [UncompressionPool] BufferPool created with 5.00 Mb size and 5 max buffers
2017-10-27 00:18:46,770 DEBUG ProtocolControl - Protocol for ssl://ourserver detected as Plastic from plasticpipeprotocol.conf
2017-10-27 00:18:46,770 INFO  CmConnectionCredentials - Using profile [Ironbelly] to connect to [ssl://ourserver]
2017-10-27 00:18:46,867 DEBUG PlasticPipe - sentb:  2394|recb:    37|prt:      93|TryCheckIn|ssl://ourserver
2017-10-27 00:18:46,867 INFO  Performance - Checkin - Do - TryCheckin: 93 ms. Tree ready
2017-10-27 00:18:46,870 DEBUG Checkin - Node won't be uploaded: d:\Ironbelly\Clients\Perforce\HBG
2017-10-27 00:18:46,870 DEBUG Checkin - Node won't be uploaded: d:\Ironbelly\Clients\Perforce\HBG\HBG
2017-10-27 00:18:46,870 DEBUG Checkin - Node won't be uploaded: d:\Ironbelly\Clients\Perforce\HBG\HBG\Content
2017-10-27 00:18:46,870 DEBUG Checkin - Node won't be uploaded: d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection
2017-10-27 00:18:46,870 DEBUG Checkin - Node won't be uploaded: d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials
2017-10-27 00:18:46,870 DEBUG Checkin - Node won't be uploaded: d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_Oldwood12_LOD.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_Oldwood13.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_Oldwood13_LOD.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_OldwoodTwigs.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_PBR_Oldwood_LOD_MASTER.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_PBR_Oldwood_LOD_MASTER2.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_PBR_Oldwood_MASTER.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_PBR_Oldwood_MASTER2.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Node won't be uploaded: d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\FX
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\FX\MTL_ForestC_Clouds.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\FX\MTL_ForestC_Fog.uasset
2017-10-27 00:18:46,870 DEBUG Checkin - Data will be uploaded d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\FX\MTL_ForestC_Sunlight.uasset
2017-10-27 00:18:46,871 DEBUG ProtocolControl - Protocol for ssl://ourserver detected as Plastic from plasticpipeprotocol.conf
2017-10-27 00:18:46,871 INFO  CmConnectionCredentials - Using profile [Ironbelly] to connect to [ssl://ourserver]
2017-10-27 00:18:46,955 DEBUG PlasticPipe - sentb:    90|recb:   133|prt:      78|GetNewRepositoryIds|ssl://ourserver
2017-10-27 00:18:46,960 DEBUG FileUploader - Using a queue size of 1048576 bytes
2017-10-27 00:18:46,961 INFO  FileUploader - Using 1 upload readers
2017-10-27 00:18:46,962 INFO  FileUploader - Using 3 upload compressors
2017-10-27 00:18:46,966 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_Oldwood12_LOD.uasset with revId 16485
2017-10-27 00:18:46,966 DEBUG ProtocolControl - Protocol for ssl://ourserver detected as Plastic from plasticpipeprotocol.conf
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_Oldwood13.uasset with revId 16486
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_Oldwood13_LOD.uasset with revId 16487
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_OldwoodTwigs.uasset with revId 16488
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_PBR_Oldwood_LOD_MASTER.uasset with revId 16489
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_PBR_Oldwood_LOD_MASTER2.uasset with revId 16490
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_PBR_Oldwood_MASTER.uasset with revId 16491
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\Debris\MTL_ForestC_PBR_Oldwood_MASTER2.uasset with revId 16492
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\FX\MTL_ForestC_Clouds.uasset with revId 16493
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\FX\MTL_ForestC_Fog.uasset with revId 16494
2017-10-27 00:18:46,967 DEBUG FileUploader - Going to upload d:\Ironbelly\Clients\Perforce\HBG\HBG\Content\ForestCollection\Materials\FX\MTL_ForestC_Sunlight.uasset with revId 16495
2017-10-27 00:18:46,978 DEBUG FragmentQueue - Hash - Waiting 0 ms to enqueue 73967 bytes (835331)
2017-10-27 00:19:18,985 DEBUG Channel - Purging connection to ssl://ourserver

 

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It is now at the point where commits will hang if any file in the commit is larger than 8MB.   Block uploading 0 files forever

Things I tried today:

  1. Deleting the workspace and all local files
  2. Creating new workspace
  3. Re-downloading repo
  4. Uninstalling Plastic
  5. Installing latest version
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