Stammy Posted February 10, 2018 Report Share Posted February 10, 2018 I have a rather frustrating error to do with the Unity plugin which is stopping me from being able to use the built in support. I have a 3 user Team licence set up on a remote server which I have an open connection with in the Plastic SCM client (everything is fully functional in the client) but every time I click connect in the editor I receive two errors which I have attached. Been up all night trying to fix this - would appreciate some help! https://gyazo.com/992e19f02cca3f27727766e475c6b7dd Link to comment Share on other sites More sharing options...
manu Posted February 14, 2018 Report Share Posted February 14, 2018 Hello @Stammy, I'm sorry to hear you are having issues with the Unity Plugin, I've just grabbed the latest installer for Unity and Plastic and it's working fine for me. Can you please enable the log as it's described here: please share the log result with us? I guess you already know it but you can work without the Plugin by using the "Transparent SCM" mode: https://www.plasticscm.com/features/transparent-scm.html You can work like that until we find out what's wrong with your setup. Link to comment Share on other sites More sharing options...
Stammy Posted February 15, 2018 Author Report Share Posted February 15, 2018 Hi Manu, That's how I'm using Plastic at the moment, other than this issue the software works perfectly, and has solved many of our internal issues that we had with Perforce - even without the Unity integration it's a significant step up. I've attached the files, I'll take a quick look too to see if there's anything I can fix on my end. Thanks, Jared plasticunity_api.log.txt plasticunity_commands.log.txt plasticunity_status.log.txt plasticunitypipe.log.txt plasticunity.log.txt Link to comment Share on other sites More sharing options...
Stammy Posted February 15, 2018 Author Report Share Posted February 15, 2018 Hm... missing object reference in plasticunity_api.log.txt... 2018-02-15 22:34:30,563 DEBUG PlasticAPI - API: new instance requested 2018-02-15 22:34:30,637 DEBUG PlasticAPI - API: new instance created 2018-02-15 22:34:30,863 DEBUG PlasticAPI - Error checking Unity3D license: Object reference not set to an instance of an object.. Assuming that the plugin is unlicensed. Going to have a little dig around and see what I can pull up Link to comment Share on other sites More sharing options...
manu Posted February 16, 2018 Report Share Posted February 16, 2018 Hi @Stammy, thank you fro the log info. From what I see we might have two issue in your installation. 1) Bad client.conf configuration: What happens if you open a command line client and you type "cm lrep", does it work? 2) Bad license installed at your server: Can you please download again your license and install it over the one you already have? Then restart the Plastic SCM server. I can also generate you another license, I can't find licenses associates with your mail domain so I will need to know your license holder email. Link to comment Share on other sites More sharing options...
Stammy Posted February 18, 2018 Author Report Share Posted February 18, 2018 Hi @manu cm lrep returns correctly, I have just tried the second method and I'm afraid it doesn't work. I have PM'd you the license holder email, as it is a client's email. Thanks for your help! Link to comment Share on other sites More sharing options...
manu Posted February 19, 2018 Report Share Posted February 19, 2018 Thank you for the info, I have just sent you an email. Let's see if we understand what's going on. Link to comment Share on other sites More sharing options...
Guest Eric Posted October 27, 2019 Report Share Posted October 27, 2019 Any word on what the issue was? Link to comment Share on other sites More sharing options...
Voodoo Detective Posted October 28, 2019 Report Share Posted October 28, 2019 I'm having an identical problem. It started when I switched from a 1 month free trial to a 1 year free small team license. Just me working on the project for now. Link to comment Share on other sites More sharing options...
calbzam Posted October 28, 2019 Report Share Posted October 28, 2019 This issue could happen when: - The Plastic license actually doesn't support the Unity plugin.Any commertial license should have support for the plugin. - When the Unity plugin cannot reach the Plastic plugin for unity (it should never happen with a regular installation of Plastic SCM and Unity). We have seen it in the past when an antivirus was removing/blocking the plugin binary so they were not able to communicate. @Voodoo Detective, could you reach us to support@codicesoftware.com so we can review your Plastic SCM license? Regards, Carlos. Link to comment Share on other sites More sharing options...
Voodoo Detective Posted October 28, 2019 Report Share Posted October 28, 2019 Thanks, I just sent an email. I'll update this thread once we figure it out. Link to comment Share on other sites More sharing options...
Voodoo Detective Posted October 28, 2019 Report Share Posted October 28, 2019 Plastic SCM doesn't allow personal license installations to use the Unity3D plugin. Bummer! Link to comment Share on other sites More sharing options...
JRC Posted March 20, 2021 Report Share Posted March 20, 2021 Wait what? Plastic SCM doesn't support Unity personal license? So we need Unity Plus or Pro license? Or are you talking about a paid Plastic SCM license? I read the Unity Asset store and nowhere it specifies in the requirements section such specific license model. What is this? Link to comment Share on other sites More sharing options...
Angel Mañas Posted March 22, 2021 Report Share Posted March 22, 2021 The Plastic SCM Personal Edition is not available since last summer. Both Cloud and Enterprise Editions support the Unity 3D plugin. Regards, Angel Link to comment Share on other sites More sharing options...
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