The given key was not present in the dictionary

[Khaled]

Hi,
I am getting the following error when try to sync two servers

both servers using Jet database

2019-08-21 10:44:23,735 User-PC ERROR Operations - OnError catching exception [The given key was not present in the dictionary.] - Plastic server version: 8.0.16.3480
2019-08-21 10:44:23,736  ERROR PlasticProto.ConnectionFromClient - conn    3. Error in ProcessMethodCall for method GetReplicationSyncStatus. There has been an unexpected error "The given key was not present in the dictionary.". For more information check the server log.

the issue started when I was trying to checkin my changes in new branch then my PC freezes and I had to restart, after that the newly created changeset was gone and I started to face this issue

Now I can create branches and changeset, but I will not be able to sync the servers

I opened rep_4/branches/names.dat and found the branch's name which cause the issue, but I cannot find this branch in Branches tab or in Branch Explorer tab.

 

Is there any thing I can do to solve this issue?

[calbzam]

Hi,

Could you reach us at support@codicesoftware.com with the "plastic.debug.log.txt" in order to review the error details?

Regards,

Carlos.

[Khaled]

Thank you for the quick reply, I've sent you the required file