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Francois Bertrand

Frequent authentication issue with Cloud

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Hi,

We internally reproduced the error and we have a task to debug it and try to fix the problem. We will keep you posted.

Sorry for the inconveniences,

Carlos.

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We have just released the fix that should help with this issue:

Quote

[Bug] 8.0.16.3805
All platforms - Plastic & Gluon: The embedded diff/content view in the Pending Changes View sometimes failed with the error "Cannot download revision XXX from server: Data cannot read/write to Plastic Cloud. There was an authentication issue...". The error appeared when you changed the selected change, which triggered the diff/content refresh. It happened if your workspace pointed to a cloud repository and you kept open the Pending Changes View for 1 day or longer.

Regards,

Carlos.

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