Francois Bertrand 2 Report post Posted November 6, 2019 Hi! Pretty much every day, we get this error and need to restart Plastic, both on Windows and Mac! Thank you for any assistance. Share this post Link to post Share on other sites
calbzam 94 Report post Posted November 7, 2019 Hi, We internally reproduced the error and we have a task to debug it and try to fix the problem. We will keep you posted. Sorry for the inconveniences, Carlos. Share this post Link to post Share on other sites
Francois Bertrand 2 Report post Posted December 12, 2019 Hello Carlos, Just checking to see if you were able to fix the issue or had an ETA. Thank you!!! Francois Share this post Link to post Share on other sites
calbzam 94 Report post Posted December 12, 2019 We have just released the fix that should help with this issue: Quote [Bug] 8.0.16.3805All platforms - Plastic & Gluon: The embedded diff/content view in the Pending Changes View sometimes failed with the error "Cannot download revision XXX from server: Data cannot read/write to Plastic Cloud. There was an authentication issue...". The error appeared when you changed the selected change, which triggered the diff/content refresh. It happened if your workspace pointed to a cloud repository and you kept open the Pending Changes View for 1 day or longer. Regards, Carlos. Share this post Link to post Share on other sites
Francois Bertrand 2 Report post Posted December 12, 2019 Awesome!!! Thank you! Share this post Link to post Share on other sites