DavidBVal Posted March 3, 2020 Report Share Posted March 3, 2020 I am a new user of this software, thanks in advance for your patience/helpfulness. I installed Plastic SCM Cloud Edition without issues, logged in using my account, and selected an existing project. I managed to push to cloud repository, so all all seemed to work ok until that point. But on Preferences>User Profile, I always get a red-font error on bottom: Cannot retrieve the profile from local:7178. Details: Can't resolve the remote name: 'local' Likewise, if I try to follow the tutorial-link to configure file locks at http://local:7178/configuration/lock-rules I get a "not resolved" error on my browser. I googled for these issues and all I found is some mention of PATH environment variable not getting the plastic paths, I checked and found that my PATH includes: C:\Program Files\PlasticSCM5\server and C:\Program Files\PlasticSCM5\client On Windows Services I see Plastic SCM Server and Plastic Change Tracker are running. Any ideas? EDIT: originally Unity wasn't detecting Plastic installation, now that seems to be solved but the problems above persist. Link to comment Share on other sites More sharing options...
DavidBVal Posted March 3, 2020 Author Report Share Posted March 3, 2020 After a system reboot I finally managed to have Unity recognizing Plastic, but still I get the errors above when I try to reach the server Link to comment Share on other sites More sharing options...
calbzam Posted March 4, 2020 Report Share Posted March 4, 2020 Hi, Quote But on Preferences>User Profile, I always get a red-font error on bottom: Cannot retrieve the profile from local:7178. Details: Can't resolve the remote name: 'local' This error message is normal if you are using the cloud. Don't worry. If you are not using an on-premises server, there is not webadmin (at "localhost:7178") your client can connect and that's the reason why you are getting this error message. Regards, Carlos. Link to comment Share on other sites More sharing options...
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