Jump to content

Error at Checkin or the first time


Bubu101

Recommended Posts

Hi,

This is the first time I'm trying Plastic, and I'm doing the first checkin to the cloud.

The project is quite big (50gb), and it's failing always on the same file (that exists).
When this error occurs there's already 19gb uploaded, and once this error shows up everything is deleted from the cloud automatically.
What could be the problem?

Thanks!

 

error_.png

Link to comment
Share on other sites

Hi @Bubu101!

I'm sorry you are facing this problem. I'm wondering if the file path is too large for windows to manage it. Although the common error for that issues is "Filename is too long". Just in case, can you please rename the "MM_VestAccessories_Modern_Military_Gun_Holister_2_Pbr_MetallicAlpha.png.meta" to something shorter? Rename also the ".png" version of the file. Then, try again to checkin.

Can you please run the "cm support bundle" command from the command line, and attach it? I'll review it for issues.

Best,
Manu.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...