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First Setup: Sync Repository issue

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Hi there,

we just installed Plastic SCM. We have issues to sync the repository.
Me and my colleague receive the following error message: Failed to resolve the cloud server for organization xxxx. Invalid username or password.

We used the correct username (email address) and password.

How can we solve this issue?

Screenshot 2021-05-26 114357.jpg

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Could you drive to the Preferences --> Connection Profile, and create a connection profile pointing to the cloud organization (with login via SSO). It's important you to connect in the profile via SSO (single sign-on). Please let us know if it helps.



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yes, the latest version of Plastic, we have downloaded the software today.
And removing the LDAP doesn't solve the issue we have. We try to connect with the Data center in Europe.
If you need more info, let me know.




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