MergeBot, Jenkins/Jira Plugs connexion failed

[Joevin]

Hello,

I'm starting using mergebot and I'm having some issues configuring Jira and Jenkins Plugs
They disconnect themself every time 30 sec after lauching them.

For Jira I'm using Jira Cloud so instead of the password I'm using the API Token and the mail of my Jira account

 

And for Jenkins I'm using an account that i have created especially for Plastic 

 

Do you have any idea what am i'm doing wrong or how can i solve this ? 

 

BR,

Joevin Ferret

[calbzam]

Hi,

Please attach the logs froim this path to debug the issue:

C:\Program Files\PlasticSCM5\server\devops\logs

Regards,

Carlos.

[Joevin]

Hi Carlos,

On my computer at this path i have no logs only "builtin" and "config" folders.

If it helps, the plastic server is on a Ubuntu.

BR,

Joevin Ferret 

[calbzam]

Hi,

The mergebot logs are handled in the server side. Do you have a paying subscription? In that case, I would prefer to arrange a meeting with you to assist with the configuration.

Regards,

Carlos.

[Joevin]

Hi Carlos,

Sorry for the delay.
Yes we have a paying subscription and yes we can arrange a meeting when you are available.

BR,

Joevin

[calbzam]

Could you reach us at support@codicesoftware.com?

Regards,

Carlos.