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Plastic SCM Install - Unable to move to step 2 (Create a workspace and repo)


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I want to install and use Plastic SCM with Unity 2021.3.3f1 to share a project between myself and my son. 

I'm following steps in this doc but running into an issue at step 2 -
How to get started with Unity Plastic SCM | Unity

Step 1 - I click on "Login or sign up" which gives me message "You correctly signed up to plasticscm.com!"

Step 2 - Nothing changes on Plastic SCM tab after completing step 1... still only see "Login or sign up" button as if I have not completed step 1.  

I tried this on two different computers with same results.  How do I fix this and advance to step 2?

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Hi @DigitalJackson, I'm so sorry that you're having issues getting started with Plastic SCM. Have you tried closing and reopening the Plastic SCM window in the Unity Editor to see if that takes you to the second step? It should be advancing automatically after the successful login was verified.

Could you attach screenshots of the issue if you're still experiencing it after trying the above suggestion?

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2 hours ago, ryancassell said:

Hi @DigitalJackson, I'm so sorry that you're having issues getting started with Plastic SCM. Have you tried closing and reopening the Plastic SCM window in the Unity Editor to see if that takes you to the second step? It should be advancing automatically after the successful login was verified.

Could you attach screenshots of the issue if you're still experiencing it after trying the above suggestion?

Closing and reopening the Plastic SCM window has not effect... still only shows "Login or sign up" button.

Attached a couple of screenshots. 

Image below is what I see to start. 

Step1a.png

Once I click on "Login or sign up" button, I see the following message.

Step1b.png

After closing the "correctly signed up" window, the Plastic SCM window looks the same as in first image.  There's no way for me to advance to step 2.

Step1a.png

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4 hours ago, ryancassell said:

When you press the Login or Sign Up button, does a web browser page open up for Plastic SCM that says that you're signed in? If it doesn't then can you visit https://www.plasticscm.com/dashboard/cloud and make sure that you are logged in there? After that, then try again to create a workspace.

No, a web browser does not open up.  I already created a cloud edition account before starting the unity set up.  If I follow the link you posted I see this -

CloudEdition.png

I'm signed in, but don't have a organization created.  I need to do this before continuing with Unity setup?

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