Lam0rak Posted July 7, 2022 Report Share Posted July 7, 2022 So I'm having an issue setting up Plastic with Unreal Engine. I have the project inside a downloaded repository. When I try to accept settings I get an error. Here are pictures of both the error and how the files are set up. All I'm looking for is for someone to explain what I'm doing wrong, and how I can set this up correctly. Link to comment Share on other sites More sharing options...
blue Posted July 19, 2022 Report Share Posted July 19, 2022 Hi @Lam0rak, Can you still experience same thing in the stable network? Please close plastic SCM&Editors and add these lines or update the value accordingly in %localappdata%\plastic4\client.conf <UploadReadPoolSize>1</UploadReadPoolSize> <Upload_SendDataThreadCount>1</Upload_SendDataThreadCount> <DownloadPoolSize>1</DownloadPoolSize> <SocketConnectTimeoutMillisec>15000</SocketConnectTimeoutMillisec> Please let us know if that resolves the issue. Link to comment Share on other sites More sharing options...
Lam0rak Posted August 1, 2022 Author Report Share Posted August 1, 2022 Hey, I'm just an artist, I only do technical things when they relate or are needed for what I do. Could you explain a bit more about how/what exactly I need to do? -Thanks, Lam0rak Link to comment Share on other sites More sharing options...
blue Posted August 2, 2022 Report Share Posted August 2, 2022 @Lam0rak, I have attached links that explains each element. UploadReadPoolSize, Upload_SendDataThreadCount - https://www.plasticscm.com/download/releasenotes/8.0.16.3744 SocketConnectTimeoutMillisec - https://www.plasticscm.com/download/releasenotes/8.0.16.3841 Please let me know if you have any questions and if you still face the issue. Link to comment Share on other sites More sharing options...
Lam0rak Posted August 3, 2022 Author Report Share Posted August 3, 2022 Ok so it says "For plasticprotocol (the default) just edit client.conf and/or server.conf (only if you have timeouts during push/pull) and add a new integer value with the following key: SocketConnectTimeoutMillisec The value is in milliseconds. If you set it to 0, it will be an infinite timeout." Ok, so I found the client.conf, which is the image attached right? If so, then I still have no idea what to actually do. "add a new integer value with the following key," is as good as Spanish to me. I have no idea which bit to edit, and how to edit it. Could you please explain further? Link to comment Share on other sites More sharing options...
Lam0rak Posted August 3, 2022 Author Report Share Posted August 3, 2022 Ok so an integer value is actually as simple as it gets once I looked it up. I'm just not sure where to enter it. Do you just do it like this? Link to comment Share on other sites More sharing options...
blue Posted August 3, 2022 Report Share Posted August 3, 2022 Hi @Lam0rak, Please add these lines or update the value accordingly after the line of <DownloadPoolSize>6</DownloadPoolSize>. Note that you will need to update DownloadPoolSize instead of adding a new element. <UploadReadPoolSize>1</UploadReadPoolSize> <Upload_SendDataThreadCount>1</Upload_SendDataThreadCount> <DownloadPoolSize>1</DownloadPoolSize> <SocketConnectTimeoutMillisec>15000</SocketConnectTimeoutMillisec> Link to comment Share on other sites More sharing options...
Lam0rak Posted August 3, 2022 Author Report Share Posted August 3, 2022 Like this? Link to comment Share on other sites More sharing options...
blue Posted August 3, 2022 Report Share Posted August 3, 2022 @Lam0rak that seems right. Please save the file and try to run the application and let us know if you still face the issue. If you still face the issue, please open the ticket with the support team. Link to comment Share on other sites More sharing options...
Lam0rak Posted August 3, 2022 Author Report Share Posted August 3, 2022 Yeah still not working, I guess I'll just open a ticket then. Link to comment Share on other sites More sharing options...
blue Posted August 17, 2022 Report Share Posted August 17, 2022 Plastic SCM support ticket had been created Link to comment Share on other sites More sharing options...
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