alectrem Posted July 26, 2022 Report Share Posted July 26, 2022 Hello! My team has recently acquired a plastic enterprise license to get a server up and running off of our installation we made for a now expired trial. However, when I upload a new plastic.lic in the web admin, nothing changes. Is this how I should go about uploading the new license, or is there anything I can do to isolate the issue? Thanks, Alec Link to comment Share on other sites More sharing options...
blue Posted July 28, 2022 Report Share Posted July 28, 2022 Hi @alectrem, Are you using Plastic SCM on-prem user? Are you using a license token?you can just download from plasticscm.com and deploy the license file at:C:\Program Files\PlasticSCM5\server\plasticd.lic Link to comment Share on other sites More sharing options...
alectrem Posted July 28, 2022 Author Report Share Posted July 28, 2022 Hello, We've been working with support and the issue has been resolved. I don't have access to the license on plasticscm.com and was provided with the license file, but we learned that I had been provided the incorrect license file. Thanks for the reply though! I just didn't know how to resolve the issue/close the thread... Link to comment Share on other sites More sharing options...
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