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Trying to start an existing plastic scm server but getting a licensing error


xela
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has anyone encountered this before? I have the correct licensing cert but getting this this error log

022-08-04 15:03:20,805 EVERY_USER_OR_GROUP game-scm ERROR LicenseManager - Unable to download the remote auto-renewal license: Error: SecureChannelFailure (The authentication or decryption has failed.)
2022-08-04 15:03:20,809 EVERY_USER_OR_GROUP game-scm ERROR Codice.CM.License.LicenseReader - License could not be read from an incorrect byte array.
2022-08-04 15:03:20,816   FATAL Daemon - Plastic SCM server can't work without a license file.
2022-08-04 15:06:39,738 EVERY_USER_OR_GROUP game-scm ERROR LicenseManager - Unable to download the remote auto-renewal license: Error: SecureChannelFailure (The authentication or decryption has failed.)
2022-08-04 15:06:39,739 EVERY_USER_OR_GROUP game-scm ERROR Codice.CM.License.LicenseReader - License could not be read from an incorrect byte array.
2022-08-04 15:06:39,748   FATAL Daemon - Plastic SCM server can't work without a license file.
2022-08-04 15:07:02,531 EVERY_USER_OR_GROUP game-scm ERROR LicenseManager - Unable to download the remote auto-renewal license: Error: SecureChannelFailure (The authentication or decryption has failed.)
2022-08-04 15:07:02,532 EVERY_USER_OR_GROUP game-scm ERROR Codice.CM.License.LicenseReader - License could not be read from an incorrect byte array.
2022-08-04 15:07:02,540   FATAL Daemon - Plastic SCM server can't work without a license file.
2022-08-04 15:09:23,527 EVERY_USER_OR_GROUP game-scm ERROR LicenseManager - Unable to download the remote auto-renewal license: Error: SecureChannelFailure (The authentication or decryption has failed.)
2022-08-04 15:09:23,529 EVERY_USER_OR_GROUP game-scm ERROR Codice.CM.License.LicenseReader - License could not be read from an incorrect byte array.
2022-08-04 15:09:23,537   FATAL Daemon - Plastic SCM server can't work without a license file.
2022-08-04 15:10:58,786 EVERY_USER_OR_GROUP game-scm ERROR LicenseManager - Unable to download the remote auto-renewal license: Error: SecureChannelFailure (The authentication or decryption has failed.)
2022-08-04 15:10:58,787 EVERY_USER_OR_GROUP game-scm ERROR Codice.CM.License.LicenseReader - License could not be read from an incorrect byte array.
2022-08-04 15:10:58,795   FATAL Daemon - Plastic SCM server can't work without a license file.
2022-08-04 15:11:09,098 EVERY_USER_OR_GROUP game-scm ERROR LicenseManager - Unable to download the remote auto-renewal license: Error: SecureChannelFailure (The authentication or decryption has failed.)
2022-08-04 15:11:09,100 EVERY_USER_OR_GROUP game-scm ERROR Codice.CM.License.LicenseReader - License could not be read from an incorrect byte array.
2022-08-04 15:11:09,108   FATAL Daemon - Plastic SCM server can't work without a license file.
2022-08-04 15:20:27,976 EVERY_USER_OR_GROUP game-scm ERROR LicenseManager - Unable to download the remote auto-renewal license: Error: SecureChannelFailure (The authentication or decryption has failed.)
2022-08-04 15:20:27,978 EVERY_USER_OR_GROUP game-scm ERROR Codice.CM.License.LicenseReader - License could not be read from an incorrect byte array.
2022-08-04 15:20:27,985   FATAL Daemon - Plastic SCM server can't work without a license file.
2022-08-04 15:20:51,304 EVERY_USER_OR_GROUP game-scm ERROR LicenseManager - Unable to download the remote auto-renewal license: Error: SecureChannelFailure (The authentication or decryption has failed.)
2022-08-04 15:20:51,306 EVERY_USER_OR_GROUP game-scm ERROR Codice.CM.License.LicenseReader - License could not be read from an incorrect byte array.
2022-08-04 15:20:51,313   FATAL Daemon - Plastic SCM server can't work without a license file.

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Hi,

Are you using a license token or a license file?

C:\Program Files\PlasticSCM5\server\plasticd.lic
C:\Program Files\PlasticSCM5\server\plasticd.token.lic

In order to debug the issue, I would recomend you to remove the token file and instead deploy the license file in the server folder.

Regards,

Carlos.

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