SimforHealth Posted August 19, 2022 Report Share Posted August 19, 2022 Hello there, I'm having issues trying to setup our Jira Cloud integration with latest Plastic version (11.0.16.7303) : ERROR jiraextensionrest - There was a problem performing GET https://groupe-interaction-jira.atlassian.net/rest/api/2/user/search?query=: Le serveur distant a retourné une erreur : (401) Non autorisé. ERROR jiraextensionrest - Response from the server: Basic authentication with passwords is deprecated. For more information, see: https://developer.atlassian.com/cloud/confluence/deprecation-notice-basic-auth/ My preferences are set to use API token (username = mail address / pwd = API key). Using the "Test connection" button returns a successful result. Here is my Issue trackers config panel : Spent the day looking for similar issue but nothing helped so far. We are using a VPN to reach our plastic server but as everything else is working, I though it's not related to this... Link to comment Share on other sites More sharing options...
SimforHealth Posted September 21, 2022 Author Report Share Posted September 21, 2022 Finally solved this issue with the help of another debug file (AppData\Local\plastic4\logs\plasticx.debug.log.txt) where the full request with parameters shows that GET was done using an old invalid Project key... ⚠️ Edit and save Project Key field does nothing in the Preference panel, had to input the right key, close and open Plastic again to get the expected behaviour 😒 1 Link to comment Share on other sites More sharing options...
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