sirrus Posted October 16, 2015 Report Share Posted October 16, 2015 Hello, We have recently upgraded to Unity 5.2 and in doing so have now noticed that the Plastic plugin process seems to eat enough CPU resources that it makes it difficult to work in Unity effectively. It causes significant lag when clicking within the Unity IDE and the only way to resolve it is to kill the PlasticSCMUnityPlugin process. Is this a known issue? Thanks much! Link to comment Share on other sites More sharing options...
manu Posted October 16, 2015 Report Share Posted October 16, 2015 Hi Sirrus, this is the second time we hear about this kind of issue, unfortunately we can't reproduce it yet and we don't have more information provided by the fisrt customer facing the issue. Can you please enable the Plastic Unity log and force the issue? I would like to know if we can see like a leak of plastic operations causing the issue. I'm attaching here plasticunity.log.conf.zip the .conf file that enables several internal logs, you need to unzip it, paste it inside the Plastic SCM client directory, close unity and force the issue. The logs will be generated at: c:\logs\unity\. Please post them here. Also, is it possible for you to get connected and review the problem with you? We can try to find a convenient time for the both of us. Link to comment Share on other sites More sharing options...
sirrus Posted October 16, 2015 Author Report Share Posted October 16, 2015 Hi Manu, Unfortunately it is not consistent. I will do my best to enable the log per your suggestion when I encounter the issue and paste the results here. If there's still no clear path to resolution, at that point we can discuss getting connected. Thanks for the prompt response! Link to comment Share on other sites More sharing options...
manu Posted October 16, 2015 Report Share Posted October 16, 2015 Ok, all the information is welcome. I mean, maybe it's only affecting big projects or an specific type of operation or asset.... Everything you can get is very useful for us (since we can't force it down here). Next week, tell me when are you available and we can schedule something fast. Link to comment Share on other sites More sharing options...
sirrus Posted October 16, 2015 Author Report Share Posted October 16, 2015 Manu, Here are some logs.The lag happened once the project opened and I was attempting to click on various assets/GameObjects throughout the IDE. Wasn't as bad as it has been in the past but was definitely noticable. Hopefully it helps. Thanks! plastic_logs.zip Link to comment Share on other sites More sharing options...
manu Posted October 19, 2015 Report Share Posted October 19, 2015 I can certainly see a huge number of Plastic SCM requests from Unity. Not sure if they are all targeting the same directory since the omitted paths. Is it possible for you to spend some minutes connected with me and review it together? Thanks. Link to comment Share on other sites More sharing options...
sirrus Posted October 19, 2015 Author Report Share Posted October 19, 2015 I believe the paths should all be the same (only one keyword was ommitted from the logs). Unfortunately, it is tough to consistently reproduce the issue as this morning it seems to be working fine. Let me dig out this morning/today and perhaps we can connect tomorrow to see what is happening. ? Link to comment Share on other sites More sharing options...
manu Posted October 19, 2015 Report Share Posted October 19, 2015 Yeah! Sure, let me know when you are available and I'll jump. If all the paths are the same then there must be a problem there. That's not normal to happen. Link to comment Share on other sites More sharing options...
sirrus Posted October 20, 2015 Author Report Share Posted October 20, 2015 Manu, Im swamped today so how about tomorrow? Perhaps around 10AM EST or thereabouts? Im trying to find how to reproduce the issue consistently... Link to comment Share on other sites More sharing options...
manu Posted October 20, 2015 Report Share Posted October 20, 2015 Hello Sirrus, no problem at all, we can do it only when it really fits for you. I'm available during the afternoon (Central European time) so if you are just write me here. Link to comment Share on other sites More sharing options...
sirrus Posted November 2, 2015 Author Report Share Posted November 2, 2015 Manu, Any update on the status of this issue? Either from Unity or from the Plastic team? Thanks. Link to comment Share on other sites More sharing options...
manu Posted November 4, 2015 Report Share Posted November 4, 2015 Sorry Sirrus, not yet I guess the Unity people are evaluating it. Link to comment Share on other sites More sharing options...
manu Posted November 6, 2015 Report Share Posted November 6, 2015 Hi all, we have a customer that was affected by the issue and it's fixed for him using the "5.2.2p2" Unity release. Can anyone give it a try? Link to comment Share on other sites More sharing options...
sirrus Posted November 6, 2015 Author Report Share Posted November 6, 2015 We upgraded yesterday and so far so good! Link to comment Share on other sites More sharing options...
manu Posted November 6, 2015 Report Share Posted November 6, 2015 Great! Really happy to hear that! Link to comment Share on other sites More sharing options...
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