Jump to content

Plastic Configuration Falling Apart After Gluon Subscription

Recommended Posts


Our design team has recently purchase a subscription of 5 users (screenshot: https://i.imgsafe.org/eccbdd1.png). I believe it came with plastic Gluon as well.

For the last year or so, we used to use an old version of Plastic with community licence. But upon installing the newest version of Plastic Gluon as well as Plastic SCM, we're having a plethora of various errors which haven't been able to troubleshoot.

Our current user accounts are these: https://i.imgsafe.org/eb199c5.png
with these accounts as admins: https://i.imgsafe.org/eb940a4.png


1) As we try to commit (checkin) changes from various client machines using Plastic SCM, we see an error telling us "The maximum number of licensed users has been exceeded."

Screenshots: https://i.imgsafe.org/ec55484.png


2) Upon the removal of one of the accounts "Shafayat", we still see the same error.

Screenshots: https://i.imgsafe.org/4689c07.png


3) Attempting to checkin from the client "musavvir" using Plastic SCM gives us the error "This operation cannot be performed in partial workspace."

Screenshots: https://i.imgsafe.org/ebecd10.png


4) Attempting to checkin using Gluon from the client "musavvir" gives us the error "A deleted directory cannot contain changes after the ci operation."

Screenshots: https://i.imgsafe.org/ea6209b.png


5) If we try to checkin using Gluon from the client "sadia", it gives us the error "This operation cannot be performed in standard workspaces."

Screenshots: https://i.imgsafe.org/ecd218f.png


We would very much appreciate if you look into these and suggest a solution or a workaround around this mess.

Share this post

Link to post
Share on other sites

Ok, You are not disabling users, you are just removing them from the login.


Check this: http://codicesoftware.blogspot.com/2016/01/how-to-manage-plastic-scm-licenses.html


And if you have any questions please come back!


Ah! notice you can't reuse the same workspace for Gluon and Plastic SCM GUI, Gluon workspaces are called "partial workspaces" and are not compatible with Plastic SCM GUI.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...