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amir989

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Posts posted by amir989

  1. I was able to add a user. But now he doesnt have control over the Collaborate system to turn it off and use Plastic. I have two assumption for that:

    A. We are logged in to Unity under two different organization. (we cant change this. I'm a freelancer and he is contracting me)
    B. We both purchased a plugin and maybe that is causing the issue?

    We both are using paid version of Unity(Pro and Plus). Is there a way that we can get support from Unity team or plastic team on a phone call or zoom?

    Thank you

    Screen Shot 2022-02-11 at 12.45.09 AM.png

  2. Hey, I migrated my project and I can push updates in Unity. However, when I try to add my teammates I get this error through the editor: 

    Error checking if the user is the organization admin: Unable to get IsUserAdminResponse: startIndex cannot be larger than length of string. (Parameter 'startIndex') [code ApiError]

    My teammates used to get updates without any problem before we migrate to Plastic. Is there any step that I'm missing?

    Thank you

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