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Alex Fortirus

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Posts posted by Alex Fortirus

  1. Hello there! I'm new to Plastic and try my best to solve this problem to myself, but atlast - i'm stack. So, what's the proble:

    1. I'm trying Plastic in distributed mode to work with an existing project
    2. When the program was launched for the first time, the wizard for creating the first workplace opened - I selected the mode, indicated the name and address of the local repository, and selected the one in the cloud
    3. The workplace, repository and sync rule was created, but when i try to look at the branches of cloud to pull whem by the sync i get this error:image.png.d2ddf2619c4b477f7605186dc230ade8.png
    4. Also when i try to look at my local profile setting i got this error: Cannot retrieve the profile from local. Details: *one from below*
    5. So,I looked at the log and there was an error (the second replaced the first after several reinstallations of the Plastic) :
    6. ERROR PlasticRestApi - There was an error while calling 'https://local:7179/api/v1/login/accesstoken': This host is unknown. (local:7179)
      or
      ERROR PlasticRestApi - There was an error while calling 'https://local:7179/api/v1/login/accesstoken': The remote name could not be resolved: 'local'

       

    7. And the server log (plastic.errors.log.**) have:
    8. (null) (null) ERROR Organizations - Organizations configuration file 'C:\Program Files\PlasticSCM5\server\organizations.conf' does not exist!
    9. What I did trying to fix them:

    • I test this port (local:7179) in cmd (netstat) and powershell (Test-NetConnection) - it did not find it

    • I checked the services from Plastic - they work, even restarting

    • Added this port and services to the exceptions in the firewall and my antivirus

    • Created an empty 'organizations.conf' file - because of this, the rest of the functionality of the program stopped working and the server simply gave an error about this file

    • Clear (with delete the the 'PlasticSCM5' folder) reinstalled the program

    But nothing could fix the problem, only the error text changed. What could be the reason - why the local server cannot start normally? Or is the problem something else? 
    For now, I will work in centralized mode, like the rest of the team, but I still want to make distributed work as well.

    I have attached the server and client logs.

    plastic.relevant.log.20220623.txt plastic.debug.log.20220623.txt plastic.debug.log.20220623.txt plastic.errors.log.20220623.txt

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