[License Upload Isn't Working]

Hello,

We've been working with support and the issue has been resolved. I don't have access to the license on plasticscm.com and was provided with the license file, but we learned that I had been provided the incorrect license file.

Thanks for the reply though!

I just didn't know how to resolve the issue/close the thread...

[License Upload Isn't Working]

Hello!

My team has recently acquired a plastic enterprise license to get a server up and running off of our installation we made for a now expired trial. However, when I upload a new plastic.lic in the web admin, nothing changes. Is this how I should go about uploading the new license, or is there anything I can do to isolate the issue?

Thanks,
Alec

[Server Configuration Errors]

Awesome opossum! That worked and there aren't any errors in the log. The umtool appears to be working, I was able to create a group and see it listed.

Thanks calbzam!

If you could tell me, what did you need to fix?

[Server Configuration Errors]

Hello!

Attached is "loader.log.config" from ".\PlasticSCM5\server" (assuming you didn't want the one in "config_samples").

Yes, I'm using Windows, and the response I get from "cm version" is "11.0.16.6949".

I also get a bunch of "log4net : ERROR" messages when running the umtool. For completeness I've attached that log as well.

Thanks so much for your help!

loader.log.conf umtool_log.txt

[Server Configuration Errors]

Hello,

I'm building a python wrapper for umtool cmds for my team to automate user and group creation for our Windows 10 Plastic server. However, when running any plasticd cmds, I get output like the attached, which was just from running:

C:\Program Files\PlasticSCM5\server>plasticd

Any ideas as to why I'm getting this output?

plasticd_output.txt