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Checkins fail Error message: An existing connection was forcibly closed by the remote host


yankee_racers

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I have just set up Plastic SCM for the first time and am trying to make my first checkin in Unity.

This checkin is about 90 mbs and each time I try after a few mbs are uploaded I get a popup message saying "An existing connection was forcibly closed by the remote host" and it is canceled.

I'm using Unity Version Control version 1.15.7

The version of Unity is 2022.1.0b3.2528

 

Any help is appreciated!

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Hi @yankee_racers,

Thank you for reaching out to us.

I am sorry to hear that you are having a problem with Checkin.

The error is related with network. Please follow the steps below.

How to check network  

Can you run the following command and share the output with us? (This command can check the speed of the network)

cm iostats YourOrganization@cloud --nettotalmb=256

 

How to resolve slow network issue
Once the network slowness is confirmed, follow the instruction below.
(useful link )

  1. Locate in client.conf file
    1. macOS: /Users/xxx/.plastic4/client.conf
    2. Windows: C:\Users\xxx\AppData\Local\plastic4\client.conf
  2. Update following settings in the "client.conf" and set it to "1"
    <Upload_SendDataThreadCount>1</Upload_SendDataThreadCount>
    <DownloadPoolSize>1</DownloadPoolSize>
    1. Restart GUI and check if the issue is resolved

       

      I hope the above is useful to you. Please feel free to contact me if you need any further information.

      Thanks,

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