CmException: Invalid parameters for LDAP in client config file

[lishuo916313092]

I'm a novice and I'm learning to use plastic scm. When I upgrade plastic, it will report an error in unity, see the picture for details.

I am using macos, how should I fix it.

 

[blue]

Hi @lishuo916313092,

Please close Plastic SCM and Unity and rename client.conf  in the following path:

Windows path:

%localappdata%\plastic4\

Mac/Linux path:

$HOME/.plastic4/

Please let us know if you still face the same issue after following the instruction.

[lishuo916313092]

On 2022/9/16 at PM11点53分, blue said:

你好@lisuo916313092,

请关闭 Plastic SCM 和 Unity 并  在以下路径中重命名 client.conf：

窗口路径：

Mac/Linux 路径：

如果您在按照说明操作后仍然遇到同样的问题，请告诉我们。

Hi, I have renamed the client.conf file but still the same problem occurs

[blue]

Hi @lishuo916313092, Please create a ticket with support team to take a deeper look. 

[lishuo916313092]

How to create a ticket with the support team？