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Failed to connect with timeout


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Recently the company where I work moved to cloud version, and Im facing an error that wont let me connect to the repo (other people in the company can connect normally):


  • I have tried increasing the time out as the error suggests, to no avail: it just takes longer to reach the same error.
  • I have tried removing and reinstalling.
  • Have tried deleting the AppData\Local\plastic4 folder between reinstalls.
  • Have tried adding plastic.exe to Windows firewall.
  • Have tried connecting with and without SSL.
  • Have tried with new and legacy clients.

No results.

This is a showstopper for me at the moment, and not sure what other things I can do to solve the situation.

Any help is greatly appreciated.

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  • 3 weeks later...

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