Signup with Unity ID and now i can't use credential os plastic SCM and Gluon

[João Paulo]

Hi,

 

Because the first time i sign in with unity ID, now i can't configure credential on Gluon client and scm client. I also can't recovery passowrd (plasticscm do not send the recovery email) , and i can't change password in my profile in the plasticscm website.

How can i fix that?

Thanks

 

[ollieblanks]

Hi,

Sorry to hear that you are experiencing this issue.

What is the behaviour that is blocking you from configuring your credentials? Can you please share screenshots? Are you able to run the below command in a Command Prompt window and use your Unity ID for authentication?

• On Windows: plastic --configure
• On Mac: macplastic --configure

Hope this helps.