Trouble with checking in ("Incorrect hash length: 20")

[Mira]

I have been attempting to check in files using Plastic SCM and have been faced with many errors. The first error I ran into is the first image, which I resolved by adding a "<FIPSCompliant>true</FIPSCompliant>" line to the server.conf file and the client.conf file in Plastic's program data. After this, I ran into the error in the second image, which I have not yet been able to resolve. I have tried relogging, checking credentials, updating Plastic, creating a new repository, changing some firewall permissions for Plastic, and trying different files to checkin, but nothing has worked. Any advice?

 

[Rafael]

Hi,

Are you using plastic cloud or enterprise?

Are you using an Azure or AWS instance for the installation?

I think it would be better if you your reach out to us to the email support@codicesoftware.com and attache the logs located in the hidden folder Users/youruser/.plastic4/logs (Mac) or Users/youruser/appdata/local/plastic4/logs (windows).

We can follow the problem from there.

Regards,

Rafael

Unity Plastic SCM Support
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