[Updgrade Plastic client Ubuntu 14.04]

Hi,

 

I'm afraid Ubuntu 14 is no longer supported, so you would first need to upgrade the OS:

I'm sorry for the inconvenience.

 

Best,

Héber.

["No connection could be made because the target machine actively refused it 127.0.0.1:8084"]

Hi Jeremy,

 

Thank you for sharing it! 

 

Best,

Héber.

[How to setup @Cloud Encryption on a headless Windows system?]

Hi,

The cryptedservers.conf file stores the link between a server and the password file, but the actual password is stored in the correspondent .key file. It is usually hashed, but copying it in plain text should work too.

 

Best,

Héber.

[Plastic Client not working (correctly) in a docker (windows) container]

Hi, 

You can create a cryptedservers.conf and the correspondent .key file with the password and place it under the local config folder (~/.plastic4). That way, Plastic will try to use it there. 

Another option is to simply copy them from another machine.

 

Best,

Héber.

[Pending changes view as tree instead of list]

Hi Iggy,

If you right click on the group of changes (changed, deleted, moved or added) you can set it to be shown as a tree:

Best,

Héber.

[checkout directory contents]

Hi Will,

 

I'm afraid it is not possible right now, but we do have that in mind.

Best,

Héber.

[Change encryption key]

Hi,

The behavior should be same.

Can you check that you have no cryptedservers.conf also under this folder:

/Applications/PlasticSCM.app/Contents/MonoBundle/

Any config file that you place there will take precedence over the ones in the local config folder.

 

Best,

Héber.

[Unable to update the .sln file]

Hi,
 

The reason for this problem is that some files were changed and then moved to a different changeset without checking them in. As the files were modified, Plastic did not update those files and thus they are not the ones that should be loaded in the changeset. 
 

In order to avoid losing any changes, Plastic is preventing you from checking them in (overriding the previous one).

Best,

Héber.

[Recurring problem with Windows locking .meta files]

Hi,

Just to make sure, have you also written us at support@codicesoftware.com?

If not, could you write us there? I would like to ask you for some more information which you don't probably want to share here.

 

Best,

Héber.

[Restrict user/group from checking out/locking files]

Hi Oyvind,

 

As we discussed through e-mail, it is not possible to do that right now, but we will set it as a feature request.

 

Best,

Héber.

[How can I use a second account or workspace that's separate from the company for my own use?]

Hi James,

 

You should be able to change the default credentials in the Preferences>General view. That being said, let us reproduce the issue with the name and try to address it.

 

Best,

Héber.

[Duplicate workspace of the same repository on the same machine?]

Hi Iggy,

Yes, it is possible, but not one inside of the other. In the attached image you can see that I have the DemosRepo and the DemosRepo_Gluon workspaces, both pointing to the same repo "DemosRepo" but located in different paths:

Best,

Héber.

[It is already released Ubuntu 21.04 but gtk still not fixed.]

Hi,

 

I'm sorry for the inconvenience.

Right now it is mandatory to do it that way due to the dependance between libgnome2 and our UI. That being said, we are investigating possible solutions and workarounds for the installation. 

 

Best,

Héber.

[MacOS Client connection refused loop]

Hi,

 

We have detected the issue and it should be fixed for the next release.

You should be able to work for now using release 5075.

I'm really sorry for the inconvenience.

 

Best,

Héber.

[MacOS Client connection refused loop]

Hi,

Thank you very much for the report.

I'm currently investigating this issue and trying to find a pattern, as it seems it is not happening in every machine. So far, I have tested a few of them and it is not happening, but a teammate reproduced it. This was an upgrade, right? Not a clean installation.

 

Best,

Héber.

[Any plans to fix gtk on Ubuntu 20.10 etc?]

Hi, 

 

I'm afraid right now there are no other ways.

We are still working on it, but sadly I can't give you a due date.

I'm sorry for the inconvenience.

 

Best,

Héber.

[Invalid credentials. Couldn't get the organization name]

Hi Grégory,

Can you confirm that you are still facing this? If you are, could you reach us out at support@codicesoftware.com?

 

Best,

Héber.

[Invalid credentials. Couldn't get the organization name]

Hi,

Do you have the Plastic account linked to the Unity ID? If that is the case, have you recently changed the Unity e-mail? I'm afraid we don't support it and it could lead to this error.

If that is the case, could you revert to the old e-mail and check if it works?

 

Best,

Héber.

[Upload large checkin with low internet speed]

Hi,

In this link you can find some tips on how to improve performance:

https://plasticscmsupport.zendesk.com/hc/en-us/articles/360009028194-Performance-improvement-Use-multiple-threads-for-the-Update-and-Checkin-operations

Another option is to work distributed, where you checkin against the local server and then sync it to the central server.

Are you working against a cloud or an on-premise server?

 

Best,

Héber.

[File "not in sync with changeset" error]

Hi!

After checking the changes in, if you run the update, do you get the same error? If you do, can you delete locally the file and then run an update? That should get the file totally in sync with the repo.

Is the file usually modified? 

Are any other users suffering from this?

 

Best,

Héber.

[Give access to a particular subdirectory, but not the entire tree]

Hi,

If you deny or don't allow permissions for everything to a user, and then add permissions for a file, the user will see all the structure to that path. I'm afraid that is the default behavior as it is needed by Plastic. However, the rest of the folders or files shouldn't be visible. Is this not what you are seeing?

 

Best,

Héber.

[Plastic cloud for distributed team]

Hi Joseph,

I'm sorry Plastic is not convincing you and that in your set-up it doesn't provide any advantage over collab.

That being said, we recommend you have a look at the task per branch workflow as it could be something worthy. Keep in mind that PlasticSCM allows for branching and creating code reviews for those branches, the usage of Gluon and partial workspaces, or the usage of local repos in case they are needed, for example.

If there is anything else we can help you with, let us know.

 

Best,

Héber.

[Plastic cloud for distributed team]

Hi Joseph,

 

I think what you are looking for, regarding all of your questions, are triggers: https://www.plasticscm.com/documentation/triggers/plastic-scm-version-control-triggers-guide. You could have a before-merge trigger that checks if the branch has an approved code review . If it doesn't, the merge will fail.

But, keep in mind that, for now, Cloud edition only works with webtriggers.

Regarding the CI system, we are compatible with a lot of them, like bamboo or teamcity, but we usually recommend Jenkins as we know it works well and is open source.

 

Best,

Héber..

[Can I still self-host the free edition?]

Hi,

It seems that something went wrong during the installation and the default license was not added. Was this a clean installation, or did you had a previous version of Plastic installed? Can you check if you have a plasticd.lic file under your server binaries folder? ("C:\Program Files\PlasticSCM5\server" by default in Windows).

If you don't, can you uninstall Plastic, remove the "C:\Program Files\PlasticSCM5" folder, the "C:\Users\youruser\AppData\Local\plastic4" folder, and reinstall PlasticSCM Cloud Edition?

That should do the trick.

 

Best,

Héber.

[Plastic cloud for distributed team]

Hi Joseph,

I'm not sure if I'm understanding your needs.

Here you have a cloud edition guide that explains how to set it up and to chose a workflow:

https://www.plasticscm.com/documentation/cloud-edition/plastic-scm-version-control-cloud-edition-guide#WorkdistributedwithPlastic

I'd recommend the centralized workflow unless you have a bad network.

Let me know if you have any questions.

 

Best,

Héber.