immitev Posted September 4, 2012 Report Share Posted September 4, 2012 After checking-in a changes in a new branch, after trying to switch back to the original branch, exceptions start popping. We've turned on the logging and restarted the plasticscm client and the issue still persists. Even in Visual Studio Integration, there are some errors... We would try to recreate the workspace, but still to report the issue... 2012-09-04 11:52:11,162 DEBUG BufferPool - <- Releasing with name SinkcompressionPool (4) 2012-09-04 11:52:11,163 DEBUG BufferPool - <- Releasing with name UncompressionPool (4) 2012-09-04 11:52:11,163 DEBUG ClientSink - | GetMarkerList | proc 16 | 9 | 30699320 2012-09-04 11:52:11,808 ERROR LogoCustomizer - Unable to retrieve The remote server returned an error: (404) Not Found. image, The remote server returned an error: (404) Not Found. 2012-09-04 11:52:12,804 ERROR plastic - Plastic SCM client version: 4.1.10.326 2012-09-04 11:52:12,804 ERROR plastic - Error message: Object reference not set to an instance of an object. 2012-09-04 11:52:12,805 DEBUG plastic - StackTrace: at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous) at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args) at am1.ai() at am1.bj() at am1.g() at aop.a() 2012-09-04 11:53:18,954 ERROR plastic - Plastic SCM client version: 4.1.10.326 2012-09-04 11:53:18,954 ERROR plastic - Error message: Object reference not set to an instance of an object. 2012-09-04 11:53:18,955 DEBUG plastic - StackTrace: at e8.a() at e8.i(PaintEventArgs A_0) at Codice.CM.Client.Branch.BranchDiagramControl.c(PaintEventArgs A_0) at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer, Boolean disposeEventArgs) at System.Windows.Forms.Control.WmPaint(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 2012-09-04 11:53:23,922 INFO TimerPerformance - GetSelectObjects time 0 Link to comment Share on other sites More sharing options...
manu Posted September 4, 2012 Report Share Posted September 4, 2012 Thanks for the reporting the issue. Let me some time to investigate it. Can you please tell me if you have the Branch explorer opened at the time you get the exception? Link to comment Share on other sites More sharing options...
immitev Posted September 4, 2012 Author Report Share Posted September 4, 2012 Not sure about this. But now after a restart of the computer and recreation of the workspace, the Branch explorer still shows the error. It shows white windows with crossed red lines. Trying to refresh it doesn't help. Also such an error is displayed when trying to create a workspace (though it gets created). Only on one machine we experience the issue. The rest of the colleagues can work fine.... What do you suggest? A reinstall of the client? Link to comment Share on other sites More sharing options...
manu Posted September 4, 2012 Report Share Posted September 4, 2012 OK, if it's a single machine issue the thing must be related with a configuration file. Please rename the following files that you will find in your "C:\Users\XYZ\AppData\Local\plastic4" directory. Rename them one by one, close and open the GUI on each test and tell me who is the guilty. branchexplorer.cfg replicationsourcesinfo.conf mainform.conf hidden_branches.conf guivisualstate.xml guiclient.conf Link to comment Share on other sites More sharing options...
immitev Posted September 4, 2012 Author Report Share Posted September 4, 2012 <p>It was the branchexplorer.cfg... after it was recreated, the issue is gone.</p> <div> </div> <div>The contents in the problematic file were:</div> <div> </div> <div> <div>[Default]</div> <div>display.attributes.visible=false</div> <div>display.changestats.visible=true</div> <div>display.extension.visible=false</div> <div>display.navigator.visible=false</div> <div>display.options.branch_level_filter=-1</div> <div>display.options.draw_branches=true</div> <div>display.options.draw_crossbranch_changeset_links=true</div> <div>display.options.draw_labels=true</div> <div>display.options.draw_merge_links=true</div> <div>display.options.draw_only_relevant_changesets=true</div> <div>display.options.draw_taskinfo=true</div> <div>display.options.end_date=634716349290412106</div> <div>display.options.layout_mode=0</div> <div>display.options.start_date=634638589290412106</div> <div>display.options.visible=false</div> <div>display.properties.legend=false</div> <div>display.properties.visible=false</div> <div>display.properties.zoom=0.9499991</div> <div>filters.conditional.numrules=0</div> <div>filters.conditional.visible=false</div> <div> </div> </div> Link to comment Share on other sites More sharing options...
manu Posted September 4, 2012 Report Share Posted September 4, 2012 Thanks for sharing it. Can you please post us your current one? Link to comment Share on other sites More sharing options...
immitev Posted September 4, 2012 Author Report Share Posted September 4, 2012 [Default] display.options.draw_branches=true display.options.draw_crossbranch_changeset_links=true display.options.draw_labels=true display.options.draw_merge_links=true display.options.draw_taskinfo=true display.properties.visible=false display.properties.zoom=0.9 filters.conditional.numrules=0 Link to comment Share on other sites More sharing options...
manu Posted September 4, 2012 Report Share Posted September 4, 2012 Thanks! Link to comment Share on other sites More sharing options...
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