Jump to content
Hiverlab

No connection could be made because the target machine actively refused it

Recommended Posts

Hi,

I know this issue is very common and some people have resolved it, but we are facing it currently and solutions that worked for others didnt work for us.

The server com has no issue opening the client gui and everything works fine mostly, but another com which is trying to access the repo via the server com always get refused.

Attached are logs from the other com, hope it helps.plastic.debug.log.txtplastic.errors.log.txt

 

On a side note, the Plastic SCM doesnt auto start inside Services (server com) even though it is set to automatic. We have to manually type in cmd:
cd C:\Program Files\PlasticSCM5\server
plasticd.exe --tray
everyday to startup Plastic SCM.
(Optional question) any idea why?
 

Share this post


Link to post
Share on other sites

Hi,

Let me try to understand. You have Plastic hosted server in your office. From the server machine, you can open a client and there is no problem accessing, checking the repos...

When a client tries to connect from a  different machine, you are getting this error? When configuring the client is the "Check connection" working? It seems like a network related issue.

Could you temporary disable the firewall on the server machine?

Regards,

Carlos

 

Share this post


Link to post
Share on other sites

Hello thanks for the prompt reply,

Yes what you understood is correct. On the client configuration wizard on the other com, all connections says connected ok, regardless if i disabled firewall on server machine.

But when opening the client  on that com it will say connection refused/fail etc.

Capture.PNG

error_msg.PNG

Share this post


Link to post
Share on other sites

Hi,

I can see you a configuring your client with the server name and then the branch explorer query is trying to reach the server IP. I guess this IP belongs to the server and it's reachable.

If you open a console and run "cm lrep", can you list the repos? If you create a new workspace for this repo and then open the branch explorer, does the issue persist?

Regards,

Carlos.

 

Share this post


Link to post
Share on other sites

Hello,

 

Yeah i can see repo list when i run cm lrep.

I can also still see the list from the dropdown when i try to create new workspace, but when i click the OK button, the same error pop up above shows.

Share this post


Link to post
Share on other sites

And can you confirm that this IP in the error belongs to the Plastic server, right? If you reach us at support@codicesoftware.com, we can arrange a gotomeeting session to debug the issue with you.

Regards,

Carlos.

Share this post


Link to post
Share on other sites

Hi Carlos,

Our developer who is facing this issue is away for a week due to an urgent leave, we will ask for help if it persist when he returns.

Thanks!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...