EncryptedData Posted February 20, 2014 Report Share Posted February 20, 2014 I installed plastic and did the config wizard and made sure everything is correct but when i try to use plastic it comes up with this dialog box (see pic). Please help. Link to comment Share on other sites More sharing options...
calbzam Posted February 25, 2014 Report Share Posted February 25, 2014 Hi, Could you enable the Plastic client log? http://www.plasticscm.com/infocenter/technical-articles/kb-enabling-logging-for-plastic-scm-part-i.aspx What Plastic version and operting system are you using? Regards, Carlos Link to comment Share on other sites More sharing options...
Papillon Posted October 1, 2014 Report Share Posted October 1, 2014 I'm having the same problem and I can't figure out why. I have that error on Windows 7 and Windows XP when I try to connect to my remote server that runs on Debian. I'm using a non default port and the 5.0.44.603 Linux server. Server log: 2014-10-01 17:55:09,045 00000000-0000-0000-0000-000000000000 XXX at XXX INFO Operations - Check connection2014-10-01 17:55:09,233 XXX at ERROR Channel - z at (wrapper managed-to-native) Codice.CM.Common.Zlib.Unix.ZLibUnix:compress2 (byte[],int&,byte[],int,Codice.CM.Common.Zlib.Types.ZLibCompressionLevel) at Codice.CM.Common.Zlib.Unix.ZLibUnix.Compress2 (System.Byte[] dest, System.Int32& destLength, System.Byte[] source, Int32 sourceLength, ZLibCompressionLevel level) [0x00000] in <filename unknown>:0 at Codice.CM.Common.Zlib.ZLib.CompressWithLevel (System.Byte[] dest, System.Int32& destLength, System.Byte[] source, Int32 sourceLength, ZLibCompressionLevel level) [0x00000] in <filename unknown>:0 at Codice.CM.Common.Serialization.Compression.Compress (System.Byte[] data, Int64 dataLen) [0x00000] in <filename unknown>:0 at Codice.Channels.PlasticBinaryServerFormatterSink.ProcessResponse (IServerChannelSinkStack sinkStack, IMessage responseMsg, ITransportHeaders& responseHeaders, System.IO.Stream& responseStream) [0x00000] in <filename unknown>:0 at Codice.Channels.PlasticBinaryServerFormatterSink.DoProcessMessage (IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, System.IO.Stream requestStream, System.String clientAddress, IMessage& responseMsg, ITransportHeaders& responseHeaders, System.IO.Stream& responseStream) [0x00000] in <filename unknown>:02014-10-01 17:55:09,250 XXX at INFO ChannelCall - recb: 549|rect: 2|sentb: 2151|sendt: 6|prt: 284|th: 14|dest: 0|mt: 85|sert: 108|zip: 0| XXX.XXX.XXX.XXX|CheckConnection2014-10-01 17:55:14,155 (null) XXX at (null) INFO Channel - conn 0. Tcp transport error. Connection closed Client: 2014-10-02 00:27:36,050 DEBUG UserInfo - Time retrieving CurrentUser 0 ms2014-10-02 00:27:36,066 INFO BufferPool - [sinkcompressionPool] BufferPool created with 5.00 Mb size and 5 max buffers2014-10-02 00:27:36,066 INFO BufferPool - [uncompressionPool] BufferPool created with 5.00 Mb size and 5 max buffers2014-10-02 00:27:36,238 DEBUG Channel - Create conection 156 ms. (host:XXX ssl:False)2014-10-02 00:27:36,394 DEBUG ClientSink - | CheckConnection | proc 328 | 1 | 21608122014-10-02 00:27:36,394 ERROR CmProxy - Error invoking method [CheckConnection] [plastic://XXX/RepositoryHandler] z2014-10-02 00:27:37,691 ERROR plastic - Plastic SCM client version: 5.0.44.6082014-10-02 00:27:37,691 ERROR plastic -Error message: z Plastic client can't continue and will be closed.2014-10-02 00:27:37,691 DEBUG plastic -StackTrace: Is that an error on the server or the client? When I created a repository on the remote server with another client that has localhost as main server, the repository was created on the server but I still got that error message. Link to comment Share on other sites More sharing options...
calbzam Posted October 2, 2014 Report Share Posted October 2, 2014 Hi, This error seems a server side error related to the "zlib" library: - Could you check if the library is stored in the server folder? In case it´s stored in the server, you may be using a different zlib installed in your machine. - It could be also possible that our packed zlib is not valid in your Debian version. In that case, I would recommend you to install Plastic using our Linux packages. (https://www.plasticscm.com/plastic-for-linux/index.html) - And in case your Debian version is not supported by our packages, you can try to manually install the correct zlib for your system. Regards, Carlos Link to comment Share on other sites More sharing options...
Papillon Posted October 2, 2014 Report Share Posted October 2, 2014 Hi, I don't know if it was zlib, but I reinstalled it using the packages and it works fine now. Thx for your help! Kind regards, Robin Link to comment Share on other sites More sharing options...
calbzam Posted October 3, 2014 Report Share Posted October 3, 2014 Great! zlib is a library that we include in the Plastic server folder. Using the packages, you shouldn´t have any issue. Regards, Carlos Link to comment Share on other sites More sharing options...
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