Nefisto Posted October 22, 2020 Report Share Posted October 22, 2020 I trying to integrate with jira issue tracker, followed the instructions from plastic docs and when I "Test connection" in "Preferences -> Issue trackers" it return successful. But when I try to create a new branch and choose "from task" the tittle error appear and I cannot see my issues. I'll attach some screenshots, if it's lacking information plz let me know Link to comment Share on other sites More sharing options...
calbzam Posted October 22, 2020 Report Share Posted October 22, 2020 Hi, Could you attach the client logs? C:\Users\xxx\AppData\Local\plastic4\logs Regards, Carlos. Link to comment Share on other sites More sharing options...
Nefisto Posted October 22, 2020 Author Report Share Posted October 22, 2020 logs.rarHere Link to comment Share on other sites More sharing options...
calbzam Posted October 23, 2020 Report Share Posted October 23, 2020 Hi, - Are you using a Jira Cloud account, right? I'm using my personal one with the last Plastic version and I'm afraid I cannot reproduce the issue. Could you temporary invite my user to your JIRA organization? calba@codicesoftware.com. - Could you check if manually deleting the local issue tracker configuration and re-creating it from scratch helps? C:\Users\albaz\AppData\Local\plastic4\issuetrackers Regards, Carlos. Link to comment Share on other sites More sharing options...
Nefisto Posted October 23, 2020 Author Report Share Posted October 23, 2020 38 minutes ago, calbzam said: Are you using a Jira Cloud account, right? Yes, I'm 46 minutes ago, calbzam said: Could you temporary invite my user to your JIRA organization? Of course, already sent an invite 51 minutes ago, calbzam said: Could you check if manually deleting the local issue tracker configuration and re-creating it from scratch helps? Tried now, but same result Link to comment Share on other sites More sharing options...
calbzam Posted October 26, 2020 Report Share Posted October 26, 2020 Hi, I´m afraid I cannot reproduce the issue: Could you try with my same configuration (replacing your user credentials)? Regards, Carlos. 1 Link to comment Share on other sites More sharing options...
Nefisto Posted October 26, 2020 Author Report Share Posted October 26, 2020 \o/ It's working now But I don't got what I was doing wrong, differences between your setup and mine is only your binding that is to "Repositories" and not my local repository specifically Anyway, thanks for help 😜 1 Link to comment Share on other sites More sharing options...
calbzam Posted October 26, 2020 Report Share Posted October 26, 2020 Great! Thanks for the update. Regards, Carlos. 1 Link to comment Share on other sites More sharing options...
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