Storage Purchase for Unity Project

[matqin]

My team has shifted from unity's old collab system to plasticscm for quite a few months. The feel is good,  much better, and stable than unity build-in one.

But today, I meet the warning message "There has been an unexpected error "No space left on device." For more information, check for the server log."

I thought it means to upgrade the project space usage, and I think it's ok and glad to pay.

I check the storage usage on plasticscm under my linked unity account, only 0.3GB/5GB, still not out of use. But on the unity side, it does not even count the space usage of the project hosted on plasticscm.

So, it makes me quite confused about which place I should pay for the storage linked with the unity project.

I try to pay 5$ for 25GB on unity for one month, and the error still shows. I doubt whether purchase on plasticscm will work.

 

[ollieblanks]

Hi matqin,

Plastic SCM Cloud is a "pay for what you use" service and does not have a storage limit.

The error message suggests that you are running out of space on your local machine. Can you please confirm that the hard drive where you are storing your workspaces/local repositories is not running out of space?

Additionally, the 25GB for Cloud Storage you have purchased was for Unity Collaborate, and not for Plastic SCM Cloud storage. If this storage is surplus to your requirement, please reach out to collabsupport@unity3d.com and they should be able to refund this for you.

Hope this helps!

[matqin]

Thanks for clarifying it out. I move my laptop from home to the office today. The check-in function works. Maybe it's some network problem.

I have some other questions which I want to make sure.
a) There seem two ways to create unity project host on plasticscm.
1) Login and create a project from unity hub, and it automatically login to plasticscm use your unity account. (Seems easier for most unity users)
2) Login to your plasticscm account(which has no link with unity), and set up sync information in unity. Like this tuts

b) Under user preference->profile->server, it seems it always cannot reach all the servers, but the check-in and check-out still work. So what is the reason for this?

Thanks.