iByte Posted February 22, 2022 Report Share Posted February 22, 2022 I was having some intermittent success pushing to our team repo for gamejam. Now I can no longer push but i can pull changes. This is hard stop for me and our team. Your ticket #1182683 has been created. A Customer Service Analyst will review your question and respond as soon as possible. We are currently seeing a delayed response time of up to 7 days. We hope to get to your question sooner, and do apologise for any inconvenience caused. In 7 days our game jam will be long done. I have tried reinstalling the client. I have tried the latest client. I have tried disabling my firewall. I have stopped and restarted the license demon. Nothing .... helps. Please assist. Link to comment Share on other sites More sharing options...
calbzam Posted February 23, 2022 Report Share Posted February 23, 2022 Hi, What is the error you are facing? Could you attach your client logs? Regards, Carlos. Link to comment Share on other sites More sharing options...
iByte Posted February 24, 2022 Author Report Share Posted February 24, 2022 Hi I was having timeout issues when pushing to cloud server. I thought it was related to this license error because I was always able to pull down changes with no issues but was not able to push up (check-in) my changes. I kept trying while waiting for a response and now I can push most of the time. Thanks Glenn plastic.realtime.requests.log.20220222.txt plastic.relevant.log.20220222.txt plastic.debug.log.20220222.txt.zip plastic.errors.log.20220222.txt Link to comment Share on other sites More sharing options...
calbzam Posted February 24, 2022 Report Share Posted February 24, 2022 Hi, It could a network related issue. Can you attach the output of this command? cm iostats YourOrganization@cliud --nettotalmb=128 Regards, Carlos. Link to comment Share on other sites More sharing options...
iByte Posted February 24, 2022 Author Report Share Posted February 24, 2022 cm iostats CIA_Devs@cloud --nettotalmb=128 Performing network tests with server: CIA_Devs@cloud. Please wait... Upload speed = 15.17 Mbps. Time uploading 128MB = 67516ms. Server: CIA_Devs@cloud Download speed = 28.19 Mbps. Time downloading 128MB = 36328ms. Server: CIA_Devs@cloud Performing disk speed test on path: \AppData\Local\Temp\PlasticSCM_IOStats. Please wait... Disk write speed = 135.98937583001327 MB/s. Time writing 512MB = 3765 ms. Disk read speed = 4697.247706422018 MB/s. Time reading 512MB = 109 ms. Glenn Link to comment Share on other sites More sharing options...
iByte Posted February 24, 2022 Author Report Share Posted February 24, 2022 Extra info - please help as I am also getting UnityYamlMerge failures as well unityplastic.relevant.log.txt unityplastic.debug.log.txt Link to comment Share on other sites More sharing options...
iByte Posted March 1, 2022 Author Report Share Posted March 1, 2022 I believe these time out errors caused some corruption in our repo. Can you please take a look at our project? Please let me know what info you need for the repo Link to comment Share on other sites More sharing options...
calbzam Posted March 1, 2022 Report Share Posted March 1, 2022 You can reach us with the details at support@plasticscm.com Regards, Carlos. Link to comment Share on other sites More sharing options...
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