Endless "unexpected error" prompts blocking any use of client.

[5xx7xx]

Every time I launch PlasticSCM I get a "An unexpected error has occurred" prompt. If I click "ok" on it, a new one pops up exactly the same. This repeats infinitely, the prompt never going away, blocking all use of the client.

I've tried updating to the newest version and uninstall/reinstall, it did not help.  I've checked the logs and "plastic.errors.log" in the server folder is filled with "Error in ProcessMethodCall for method GetRepositoryInfoByName. Limited by days evaluation license has expired." lines. I'm using a localhost server only, never used cloud. I'm storing the repos on a secondary drive so I've moved the jet folder there and changed the path in the server settings console. This worked fine for a few months, I think, just mentioning it in case it's somehow relevant.

This affects only the main Plastic client. Gluon seems to be okay. I'm on Windows 10 and my use case is Unreal Engine 4.

[calbzam]

Hi,

If you are a paying customer you can also reach us at support@codicesoftware.com.

It's very weird the Gluon in the same installation is properly wortking but not Plastic GUI. It means, there shouldn't be a server license problem. Could you double-check that Gluon and Plastic are pointing to a repo on the same server (local server)?

Could you attach the Plastic client logs (also the server logs) to review them (and also the time your reproduced the error to match in the logs😞

C:\Program Files\PlasticSCM5\server\plastic.debug.log.txt

C:\Users\xxx\AppData\Local\plastic4\logs\

Regards,

Carlos.