Jump to content

Plastic SCM Installation 10.0.16.5362 fails with "Adminstrator has blocked you from running this app"


Recommended Posts

I have just downloaded PlasticSCM-10.0.16.5362-windows-cloud-installer.exe via the update link from the PlasticSCM client (https://www.plasticscm.com/download/10.0.16.5362/plasticscm/windows/cloudedition) but no matter what I try, Windows won't let me install this. Previous installations worked without a problem (I'm currently four versions behind, EDIT: I just double-checked with the 9.0.16.528 installer and that still works without problem). Also, any other installers that I have tried worked without any issues.

I have already tried disabling Windows smartscreen and redownloading the installer. I also tried running the installer as administrator but same result. The issue seems to be "Publisher: Unknown". In Properties / Digital Signatures it says "Name of signer: Codice Software SL" with a timestamp from April 21st.

This is on Windows 10 Pro, 10.0.19042 Build 19042.

Link to comment
Share on other sites

Hi,

We have fixed a problem with the certificate where the installer was not properly signed. I can see it's properly signed now so there could be a different issue:

image.png

Could you let us know more details of the error you are seeing? Are you seeing the same in the installer "Properties" panel?

Regards,

Carlos.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...