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Strange message error switching workspace to a branch


Aris

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Hi all,

Every time we switch a workspace to a branch the "Update operation report" dialog is displayed with the next information:

Path: \folder\resource.h (example forder)

Problem: The items \folder\resource.h and \folder\Resource.h can't be loaded at the same time on an insensitive file system.

Severity: Error

Even if we select the item and press the button "update forced" or "retry update" it doesn't disappear and all we can do is close the dialog.

The switch operation is done correctly but when you do this switch frequently it is a bit annoying.

Any idea about the reason of this message?

Thanks in advance.

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Hi Aris,

That's because you have an item called resource.h and another one called Resource.h.

If you are working under Linux there's no problem due to the file system can handle both files, but if you are working under Windows you can only have one file due to windows file system restrictions.

If you added the file twice by mistake you have to remove one of them. Preserve first the content you want to save.

Regards,

Manu.

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Hi manu,

Regardless of the workspace we are switching, only one file is in that folder (Resource.h) so in this case it doesn't seem to be the reason of the error (it doesn't exist other file to remove).

I think that this message is shown since any previous merge (perhaps for one or two months) but i don't know the reason.

Thank you.

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Hi Aris,

I'm not able to see the screen-shot but but yep, the other file is not in the file system due to you can't have the same file name differing only in capital letters.

So, you have to fix the file content and remove one of them, you have multiple ways to do it.

1) As Unix systems allows you to have both files you can create a workspace on a Linux machine, fix the desired content inside the file you want to keep and then remove from Plastic the other file.

2) You can do it also in windows by "browsing the changeset" you are working on and then navigate to the files, save both file contents, then remove from Plastic the file you are loading and checkin the changes. Update your workspace, the other file will be downloaded, fix the content and checkin it.

3) You can also move your file to a different directory (using Plastic) checkin the changes and update, you will be able to see the other file, fix the content and preserve your needed file.

Regards,

manu.

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