cidico Posted February 24, 2012 Report Share Posted February 24, 2012 Hi! I noticed something very interesting today... I work a lot at home in my project and I created a bunch of branches at home. At home, my username is "Plácido Bisneto" and at company is "pdinelli". I was doing some conditional format in my branch explorer and created the following filter: owner ='pdinelli' or owner='Plácido Bisneto' (this apply the black color to the branch's background). But I'm an error message is displayed because the user "Plácido Bisneto" is not at my company network. The "funny fact" is that Plastic knows the user that "own" the branch. It shows the owner correctly when I display the branch's detail. But it seems to look in the the user's list of my pc (at company's my domain) where my home user does not exists. The same happens at home. Link to comment Share on other sites More sharing options...
manu Posted February 24, 2012 Report Share Posted February 24, 2012 Hi cidico! can you show us a screenshot of the error? It's an strange error since although if the owner is not a well-known user the branch explorer can go on... Link to comment Share on other sites More sharing options...
cidico Posted February 24, 2012 Author Report Share Posted February 24, 2012 Sorry! I forgot to put the error message!!! The message is: "No such user: Plácido Bisneto" Link to comment Share on other sites More sharing options...
manu Posted February 24, 2012 Report Share Posted February 24, 2012 Can you tell me your security configuration mode? I think the issue in regarding the auth mode Link to comment Share on other sites More sharing options...
cidico Posted February 24, 2012 Author Report Share Posted February 24, 2012 I'm using the Active Directory at work and at home I use the local users. It seems that the conditional format is searching the users in my machine instead searching directly at branches's owners. If the user exists in the machine, then search the branches owners. Else, it's no possible to have an owner that's not at the machine. Right? Link to comment Share on other sites More sharing options...
manu Posted February 24, 2012 Report Share Posted February 24, 2012 Can I connect with you 5 minutes to test one thing? Link to comment Share on other sites More sharing options...
cidico Posted February 24, 2012 Author Report Share Posted February 24, 2012 OK! Send me the link Link to comment Share on other sites More sharing options...
manu Posted February 24, 2012 Report Share Posted February 24, 2012 Please join my meeting. https://www2.gotomeeting.com/join/883972274 Link to comment Share on other sites More sharing options...
manu Posted February 24, 2012 Report Share Posted February 24, 2012 From the meeting: It seems that the query system is trying to resolve the user, that user is not inside the AD so the system says r 'No such user X'. But the user X is inside the system, you can check it with a "cm li" command. We will change the behavior. Link to comment Share on other sites More sharing options...
cidico Posted March 9, 2012 Author Report Share Posted March 9, 2012 Hey Manu Manu! Just to add more information to this issue: At home I'm using "Local Users" server configuration. And by this, when applying the filter the error message is not displayed. Actually, no message is shown at all. When using the cm licenseinfo only shows only the GUID associated to the user. Link to comment Share on other sites More sharing options...
manu Posted March 12, 2012 Report Share Posted March 12, 2012 I think the "Local Users" provider is not trying to resolve the users in the same way the AD does, a better behavior than the AD. The GUID user is the AD internal SEID that can't be reolved. Link to comment Share on other sites More sharing options...
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