Johan Ung Posted July 21, 2017 Report Share Posted July 21, 2017 Hi, got an error on my Linux Plastic server today which pretty much caused it to be unresponsive. Trying to list repositories on the server just froze. Tried restarting the service (/etc/init.d/plasticsd restart) but it didn't help. Rebooting the computer did help. Logs are attached. Ldap related issue? Best Regards, Johan server_errors_log.txt plastic.debug.log.txt Link to comment Share on other sites More sharing options...
calbzam Posted July 21, 2017 Report Share Posted July 21, 2017 Hi, reviewing the logs it seems a LDAP related issue. Have you detected any LDAP related problem? Is your LDAP server properly responding? Regards, Carlos. Link to comment Share on other sites More sharing options...
Johan Ung Posted August 18, 2017 Author Report Share Posted August 18, 2017 From what I can see it is working properly (no errors in the logs). I do however see a lot of this in my Plastic Server error log: [COMPUTER] ERROR LdapProvider - Error: Referral . Code:10. Server message:''. Root error:''. I'll have to dig deeper on the LDAP server and see why this happens. Link to comment Share on other sites More sharing options...
Johan Ung Posted October 27, 2017 Author Report Share Posted October 27, 2017 Not sure if this is related but I get another error message in the log related to authentication. There are no errors or problems that I know of - I just noticed this error message in the server log. Anything to worry about? 2017-10-27 09:10:37,915 S-9 DEBUG Channel - conn 48563 - [protocol ssl:// port 8088] - accepted 2017-10-27 09:10:37,915 S-9 DEBUG Channel - conn 48563. ReceiveAsync 2017-10-27 09:10:37,916 S-9 DEBUG Channel - [protocol ssl:// port 8088] - Waiting to accept connection 2017-10-27 09:10:37,916 A-62814 DEBUG Channel - conn 48563. awaked. total 1 2017-10-27 09:10:37,916 A-62814 DEBUG WorkerThreadPool - Enqueued new work. Enqueued: 1 Worker threads: 8 (8 free) 2017-10-27 09:10:37,916 A-62814 DEBUG WorkerThreadPool - There are 8 free threads - not starting a new one. Enqueued: 1 2017-10-27 09:10:37,916 W-57436 DEBUG WorkerThreadPool - WorkItem attended in 00:00:00.0001820. Queued 0. Id: 57436 2017-10-27 09:10:37,916 W-57436 DEBUG WorkerThread - WorkerThread.Run: Work retrieved. Id: 57436. 25536 ms 2017-10-27 09:10:38,001 W-57436 ERROR Channel - conn 48563. AuthenticateConnection 84 ms 2017-10-27 09:10:38,038 W-57436 DEBUG Channel - conn 48563. Will be handled by PlasticProto 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 DEBUG PlasticProto.ConnectionFromClient - conn 48563. mInitialCmCallContext.UserCredentials.Mode LDAPWorkingMode 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 DEBUG PlasticProto.ConnectionFromClient - conn 48563. mInitialCmCallContext.UserCredentials.User.Data S-1-5-21-3481943622-1029853608-2988670127-1160 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 DEBUG PlasticProto.ConnectionFromClient - conn 48563. mInitialCmCallContext.Organization 48563 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 DEBUG PlasticProto.ConnectionFromClient - conn 48563. mInitialCmCallContext.MachineName 48563 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 DEBUG PlasticProto.ConnectionFromClient - conn 48563. mInitialCmCallContext.SecurityCtx 48563 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 DEBUG PlasticProto.ConnectionFromClient - conn 48563. mInitialCmCallContext.CurrentTransaction 48563 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 DEBUG PlasticProto.ConnectionFromClient - conn 48563. mInitialCmCallContext.Version 48563 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 INFO Security - AuthPerCall running. bDontCheckAuth = [False] 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 INFO Operations - Retrieving server license data 2017-10-27 09:10:38,075 W-57436 00000000-0000-0000-0000-000000000000 S-1-5-21-3481943622-1029853608-2988670127-1160 TENSTAR-PC8 DEBUG Transaction - Commiting implicit transaction 2017-10-27 09:10:38,075 NetworkThread-22 DEBUG PlasticProto.ConnectionFromClient - conn 48563. ReceiveAsync 2017-10-27 09:10:38,075 W-57436 INFO ChannelCall - conn: 48563 protocol:plasticproto recb: 698|rect: 0|sentb: 2888|sendt: 0|queuedt: 0|prt: 38|th:57436|dest: 0|mt: 0|sert: 0|zip: 0|cpu: 0| 212.181.40.72|user::S-1-5-21-3481943622-1029853608-2988670127-1160|GetLiceseData Link to comment Share on other sites More sharing options...
manu Posted October 30, 2017 Report Share Posted October 30, 2017 No, I'm afraid it's not related, it's not even logged as ERROR. Regarding the original one: [COMPUTER] ERROR LdapProvider - Error: Referral . Code:10. Server message:''. Root error:''. Can you get info from the LDAP server logs? Maybe it's related with a query not supported or something similar... Link to comment Share on other sites More sharing options...
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