[Data usage optimisation.]

Hi,

Quote

I was looking at the documentation in the link you posted, and I believe this is something that would be possible with the archive command? Seems that it is "per file" rather than "per branch"?

The "cm archive" command extracts file revision data from the repository. The command requires one or more file revision specs:

cm archive --help

Regards,

Carlos.

[Data usage optimisation.]

Some GUI based (or more user friendly options) to reduce the storage are on the roadmap under design at the moment. But in the near future, I'm afraid the only option is using "cm archive".

Regards,

Carlos.

[Unable to install Plastic SCM Change Tracker service. Please check if you have the required permissions to perform the operation.]

Hi,

I've seen this error in the past when some antivirus or external app is preventing Plastic SCM to be installed.

Regards,

Carlos.

[End of the availability of standalone Semantic Merge]

Dear Semantic Merge users,

Thank you for your support of Semantic Merge.By now you have all been notified by email but we wanted to share this in the forums also.

As of 5 April 2022, we have ended the availability of standalone Semantic Merge product.

You will be able to continue to use your current license through the end of the license term.
Semantic Merge technology continues under active development as a part of Unity Plastic SCM.

 

Best regards,

Carlos.

[End of the availability of standalone Semantic Merge]

Dear Semantic Merge users,

Thank you for your support of Semantic Merge.By now you have all been notified by email but we wanted to share this in the forums also.

As of 5 April 2022, we have ended the availability of standalone Semantic Merge product.

You will be able to continue to use your current license through the end of the license term.
Semantic Merge technology continues under active development as a part of Unity Plastic SCM.

 

Best regards,

Carlos.

[End of the availability of standalone Semantic Merge]

Dear Semantic Merge users,

Thank you for your support of Semantic Merge.By now you have all been notified by email but we wanted to share this in the forums also.

As of 5 April 2022, we have ended the availability of standalone Semantic Merge product.

You will be able to continue to use your current license through the end of the license term.
Semantic Merge technology continues under active development as a part of Unity Plastic SCM.

 

Best regards,

Carlos.

[End of the availability of standalone Semantic Merge]

Dear Semantic Merge users,

Thank you for your support of Semantic Merge.By now you have all been notified by email but we wanted to share this in the forums also.

As of 5 April 2022, we have ended the availability of standalone Semantic Merge product.

You will be able to continue to use your current license through the end of the license term.
Semantic Merge technology continues under active development as a part of Unity Plastic SCM.

 

Best regards,

Carlos.

[Ended the availability of standalone Semantic Merge]

Dear Semantic Merge users,

Thank you for your support of Semantic Merge.By now you have all been notified by email but we wanted to share this in the forums also.

As of 5 April 2022, we have ended the availability of standalone Semantic Merge product.

You will be able to continue to use your current license through the end of the license term.
Semantic Merge technology continues under active development as a part of Unity Plastic SCM.

 

Best regards,

Carlos.

[Ended of the availability of standalone Semantic Merge]

Dear Semantic Merge users,

Thank you for your support of Semantic Merge.By now you have all been notified by email but we wanted to share this in the forums also.

As of 5 April 2022, we have ended the availability of standalone Semantic Merge product.

You will be able to continue to use your current license through the end of the license term.
Semantic Merge technology continues under active development as a part of Unity Plastic SCM.

 

Best regards,

Carlos.

[Data usage optimisation.]

Hi,

Archiving cloud revisions is already available for cloud repos: https://www.plasticscm.com/download/releasenotes/10.0.16.6241

We are still working in a more user friendly feature for the future so this operations can be a bit more user friendly.

Regards,

Carlos.

[Russian accounts are banned]

Hi,

In addition to the above communication, to better clarify it:

Plastic clients contain encryption components that require they be on the encryption control list, and therefore affected by these restrictions. This is not Unity's decision. The products have a US govt classification and so we have to comply with that.

Sorry for the inconveniences again,

Carlos.

[All files need to be checked out manually]

Hi,

Please check the attached screenshot and be sure you are using the last Version Control package version:

Regards,

Carlos.

[Symbolic Link and Directory Monitoring in Unity]

Hi,

Do you have this repo structure in some Plastic cloud organization? I'm guessing if you can temporary invite my user (calba@codicesoftware.com) so I can directly check your same repo structure with XLinks, symlinks... and debug it.

You are right that Windows Junctions/symlinks are not supported but it would be great to review your current repo strcuture for provide some feedback.

Regards,

Carlos.

[Can't check-in due to exclusive checkout by myself]

Hi,

If you are a paying user, can you reach us at support@plasticscm.com?

I guess if you create a new workspace, the issue doesn't persists but it's difficult to reproduce it, right?

What is your Plastic version?

Are you using Unity/UE plugin?

Regards,

Carlos.

["Workspaceinfo cannot be null" error]

Hi,

It seems something went wrong when moving the workspace.

Could you removedand re-crate the workspace in the same path? This way, the Plastic client shouldn't need to redownload all the data from the server.

Regards,

Carlos.

[Can't check-in due to exclusive checkout by myself]

Hi,

- What is your Plastic SCM version?

- Does the item exist on disk?

- Could you attach the Plastic client logs?

C:\Users\xxx\AppData\Local\plastic4\logs

Regards,

Carlos.

[Finding latest changeset id on a branch]

Hi,

I'm afraid the "name" field doesn't accept full branch naming.

I'm guessing if the "parent" filtering could help you to match the specific branch to need to query:

https://www.plasticscm.com/documentation/cmfind/plastic-scm-version-control-query-system-guide#Branches

Regards,

Carlos.

[Is there a way to hide the diff view in Checkin Changes by default?]

Hi Mikael,

I'm afraid it's not currently possible in Gluon. Could you include this feedback also in the Plastic X forum? I think we can consider this feature for PlasticX and GluonX.

Thanks for your feedback,

Carlos.

["Workspaceinfo cannot be null" error]

Hi,

It seems there is a problem with the workspace metadata. Could you attach the Plastic client logs?

Do you have any guess about the steps you followed in this workspace?

Do you have any external tool that could be accessing to the workspace metadata folder ".plastic"?

Re-creating the workspace (you can do it in the same path so you don't need to re-download the project) should be a workaround but it would be great to understand how the workspace ended up in this status.

Regards,

Carlos.

[Russian accounts are banned]

Hi, I'm sorry for the inconveniences. This is the communication from Unity that affects the Plastic SCM users:

Quote

 

This message is to notify you that your Plastic SCM account has been temporarily suspended as this product is not currently available in your region.

Unity Technologies offers its products and services where permitted under applicable laws and regulations. Certain products and services are currently unavailable in your region. Please keep in mind that these laws and regulations change frequently due to changes in technology, policy and political events. For additional information, you may wish to visit the U.S. Office of Foreign Assets Control Regulations’ website or the U.S. Bureau of Industry and Security’s website.

Thanks,
The Unity Plastic SCM team

 

I hope Plastic SCM is available again soon in your region.

Regards,

Carlos.

["Workspaceinfo cannot be null" error]

Hi,

What is your Plastic SCM version? We fixed a similar error some time ago.

Regards,

Carlos.

[Can't check-in due to exclusive checkout by myself]

Hi,

This error normally happens when you had the item checked-out in a different workspace. Potentially the workspace was removed while the lock was not released.
 
You can list the locks via:
 
cm lock list --server=Organization@cloud
 
And then manually release the lock via:
 
cm unlock --help

Regards,

Carlos.

[Set file permissions (rwx) from Windows?]

Hi Andreas,

I'm afraid this request is not currently in the roadmap but let me share it with the team.

Regards,

Carlos.

[Disable auto checkout on writable files when updating workspace]

Hi @Wouter, the thing is:

- The Incoming Changes view needs to check-out all the items during the update because it's internally calculating the merge conflicts between the files to be downloaded and the locally changed files.

- If you use the Update button in the "Workspace Explorer" view instead, I think you can achive what you want.

Regards,

Carlos.

[Auth token expiring far too quickly]

It's a bit strange, because the log should be enabled by default. Can you reach us at support@plasticscm.com? We may need to arrange a meeting and debug your setup.

Regards,

Carlos.