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calbzam

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Posts posted by calbzam

  5. oAuth2

    in Integrations

    Posted

    Hi,

    Plastic Cloud currenlty supports Unity ID, user password and Okta authentication but I'm afraid you cannot manage your own authentication system via oAuth2.

    It's in the roadmap supporting an API key system that should be helpful to handle authentication for automations, custom extensions...

    Regards,

    Carlos.

  6. No owner / created by in change sets or branches

    in Installation and configuration

    Posted

    Hi @LucasM, if you are using Plastic SCM Cloud edition, it transparently intalls a local server to handle your local repos.

    But I'm afraid this local server cannot be reconfigured (you cannot change the authetnication mode, user names...).

    I you want to host and configure a full local on-premises server (custom authetnication, users...) you will need to buy an Enterprise license for that puporse.

    Regards,

    Carlos.

  7. plastic scm installation failing in ubuntu 18.04

    in Installation and configuration

    Posted

    Hi,

     

    Quote

    Setting up plasticscm-gnome-sharp-mono4 (2.24.0) ...
    Setting up plasticscm-client-gtk (11.0.16.6979) ...
    /var/lib/dpkg/info/plasticscm-client-gtk.postinst: line 26: xdg-mime: command not found
    dpkg: error processing package plasticscm-client-gtk (--configure):
     installed plasticscm-client-gtk package post-installation script subprocess returned error exit status 127
    dpkg: dependency problems prevent configuration of plasticscm-client-complete:
     plasticscm-client-complete depends on plasticscm-client-gtk (= 11.0.16.6979); however:
      Package plasticscm-client-gtk is not configured yet.

    Checking the error output, can you check if intalling the "xdg-mime" package helps?

    http://manpages.ubuntu.com/manpages/impish/man1/xdg-mime.1.html

    Regards,

    Carlos.

  9. Jira integration per-repo using plastic-global-config (cloud)

    in Integrations

    Posted

    Hi,

    Even when there is not a definited fix, the is the following workaround that should help:

    Quote

    We have found a workaround for this issue that should require a version upgrade.

    We need to edit the "C:\Users\xxxx\AppData\Local\plastic4\client.conf" and replace "local" by "MK4Gaming@cloud".


    The problem here is the following: by default, Cloud Edition is connected to local. Which is good for distributed development.

    By default, I actually mean the server in your client.conf. This is the one we use for Issue trackers.


    Please let us know if it helps.

    Regards,

    Carlos.

  10. Cloaked.conf functionality in Gluon

    in Gluon

    Posted

    Hi @Mitch,

    Can you clarify what is your current problem?

    If you have a Gluon workspace that is not fully checked but you just have configured a few folders in your workspace, only the changes that happen in these folders will be automatically updated to your workspace.

    Regards,

    Carlos.

  11. How do I fix an incorrectly detected move?

    in General

    Posted

    Hi @Jashan Chittesh,

    Can you check if Plastic is detecting the change a "Moved" or "Locally moved"?

    The locally moved items are the changes that Plastic is trying to match on disk. You will need to enable the move detection in the "Pending Changes" view.

    If the file is detected as controlled moved, it means the moved happened under Plastic control (via Plastic GUI, Unity plugin, "cm move" command...).

    For the moved items, Plastic doesn't need to match any file on disk to determine if this is a move or not because it already has the information of a moved that happened in the workspace.

    Regards,

    Carlos.

  13. GitSync Error - item cannot be loaded in the workspace

    in Git interop

    Posted

    Hi,

    - Sorry if was not clear enough but what we need is to review the Plastic client logs. If you are using the "cm", you will need to manually ernable the "cm" logs:

    https://www.plasticscm.com/documentation/technical-articles/kb-enabling-logging-for-plastic-scm-part-i

    If there is a problem in the Bitbucket side, I'm afraid we won't be able to help.

    - My guess is Bitbucket could be rejecting the push from Plastic. You mentioned that the repo is huge. Does the repo have big files? Do you know if LFS is enabled in Bitbucket? is it a cloud Bitbucket server?

    - Can we try to push the Plastic repo to GitHub to check if the issue persist?

    Regartds,

    Carlos.

     

     

  14. A couple of errors involving Sync Views

    in General

    Posted

    Hi,

    - Can you check in your local machine if the Windows services panel if the "Plastic SCM Server" service is up and running? If it's running, can you attach the following file to review the port where the local server is listening? I'm guessing if it's not the default one: 8084 

    C:\Porgram Files\PlasticSCM5\server\network.conf

     

    - In order to replica repos between two Plastic Cloud organiaztions, please check the following link:

    https://support.unity.com/hc/en-us/articles/4773885917204

    Regards,

    Carlos.

  18. GitSync Error - item cannot be loaded in the workspace

    in Git interop

    Posted

    Hi,

    Quote

    The new item cannot be loaded in the workspace. Probably, the path is already used. Please unload the item (from the configuration view) and retry the operation.... OK

    - Could you upgrade your Plastic Scm version to the lost recent one. At least this error, shouldn't appear.

    - Could you attach the full debug logs so we can review them? You can send it to me in private if necessary.

    - Does the also issue happen if you try to push the repo to some other git cloud service (GitHub...)?

    Regards,

    Carlos.

     

  20. Flatpak

    in Plastic SCM on Linux

    Posted

    Quote

    it's a very awkward deal that happened here - not only Arch is not supported but even modern Ubuntu won't work! The whole linux support is a hoax, add the Unity bulk-deal to it and think about it. I smell desperation and a sinking ship.

    Plastic is not available (or has been ever avilable) for Arch Linux but it properly works in Ubuntu (at least until Ubuntu 21).

    Regards,

    Carlos.

  23. Can't check-in due to exclusive checkout by myself

    in General

    Posted

    Hi Jonas,

    This error normally happens when you had the item checked-out in a different workspace. Potentially the workspace was removed while the lock was not released.

    Or if for some reason the metadata of the current workspace was somehow re-created while the lock persists.

    If you it doesn't fit with your tests and you can reproduce the issue please reach us at support@plasticscm.com for futhter debugging.

    Regards,

    Carlos.

  24. Unable to write JIRA field into plastic field and others

    in Integrations

    Posted

    Hi,

    If I properly understand, the main problem is you are not able to make it work to get the checkin comment saved in the JIRA task via the custom field?

    In addition to this the field mappings and status transitions are not properly working.

    Not sure if you could temporary allow us access yo the JIRA project to reproduce and debug the issue. Can you reach us at support@plasticscm.com?

    Regards,

    Carlos.

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