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Hi, According to your explanation, it makes me think that some checkin in this branch was created with a wrong encryption key. Could you try to find the changeset where the issue started? The issue should also happen when you open the diff view. You will need to delete the changesets created with a wrong encryption key (or deprecate the branch). Also by figuring out where the issue started, we can review the user who performed the checkin and reconfiogure the encryption password in their machine to be sure they are using the right one. Regards, Carlos.

Hi, Sorry, but I can't see the attached video. It should be something like: C:\Program Files\PlasticSCM5\server\plastic.debug.log.20220309.txt Otherwise, let's review the "loader.log.conf". This is the configuration file where we set the log configuration. The Server path in macOS is: /Applications/PlasticSCMServer.app/Contents/MonoBundle/plastic.debug.log.20220309.txt Regards, Carlos.

Hi,It seems something is broken in your client configuration file. C:\Users\xxx\AppData\Local\plastic4\client.conf I've seen it in the past when there was some hardware issue (eg: out of disk). Can you go to your local configuration folder "C:\Users\youruser\AppData\Local\plastic4", rename or delete it, and try to run the application again? Regards,Carlos.

Hi, Could you temporary disable the Version Control plugin? I'm not very sure it's related it. Or what is the operation you are running inside the plugin? You can also download and install the Plastic GUI (www.plasticscm.com). It sometimes help to further debugging issues with Plastic SCM. Regards. Carlos.

Hi, it's notmal that the token is expired but it should be transparently and automatically renewed. What operation system are you using? Are you using the new Palstic X GUI? Could you attach the logs? "C:\Program Files\PlasticSCM5\server\plastic.debug.log.txt" Is the sync operation running for a very long time? Regards, Carlos.

Hi, I mean this is a scenario that shouldn't happen in a normal workflow and even with that it doesn't seen easy to reproduce. If for some reason the workspace metadata is corrupted, you will need to recreate it. Regards, Carlos.

Los are at the following path: C:\Users\xxx\AppData\Local\plastic4\logs regards, Carlos.

Hi, Could you upgrade to the very last Plastic version? regards, Carlos.

I can't find attached the logs. Regards, Carlos.

Hi, I can see the Discord API has some limits:https://discord.com/developers/docs/topics/rate-limitsThis may be the problem. Can you confirm you are using a Discord notification trigger? Regards, Carlos.

You can output to a file: cm cat testing\#br:"/main" > myfile Regards, Carlos.

Hi, is it a cloud or local repo? Can you attach your client logs and the estimated time the issue happened? C:\Users\xxx\AppData\Local\plastic4\logs Regards, Carlos.

I run a test and I'm afraid I can't reproduce it. Sorry, but I don't undertstand how repeating the same process a few times could make the error appear. Something must be different in any of the iterations. Regards, Carlos.

For sure, this error is related to the workspace metadata. I'm pretty sure if it's realted to re-creating the workspaces and repositories. I haven't seen it in the past. Not sure if you have reproducible steps so we can try it. Regards, Carlos.

Yes, for it's a local workspace issue.If you full recreate a the workspace (after re-creating a repo), there shouldn't be a problem. But why do you do it some many times? Regards, Carlos.

Hi, Can you reproduce this issue? Mt guess is the error is happening due to some manipulation performed with the repo/workspaces. It seems the workspaces has some changes in "test.txt" and when checkin in the file, it seems it doesn't exist anymore in the server. Maybe, because you deleted the repo and recreated a new repo with the same name. If you do it, you will need to run an update in the workspace so the workspace metadata can be refreshed for the new repositry. Otherwise, it will try to commit the changes to a repo that doesn't exist anymore. Regards, Carlos.

Hi, You can use the following command to download individual files: C:\Users\albaz>cm getfile --help Downloads the content of a given revision. Usage: cm getfile | cat <revspec> [--file=<output_file>] [--debug] [--symlink] [--raw] revspec Object specification. (Use 'cm help objectspec' to learn more about specs.) Options: --file File to save the output. By default, it is printed on the standard output. --debug When a directory specification is used, the command shows all the items in the directory, its revision id and file system protection. --symlink Applies the operation to the symlink and not to the target. --raw Displays the raw data of the file. Examples: cm cat myfile.txt#br:/main (Obtains the last revision in branch 'br:/main' of 'myfile.txt'.) cm getfile myfile.txt#cs:3 --file=tmp.txt (Obtains the changeset 3 of 'myfile.txt' and write it to file 'tmp.txt'.) cm cat serverpath:/src/foo.c#br:/main/task003@myrepo (Obtains the contents of '/src/foo.c' at the last changeset of branch '/main/task003' in repository 'myrepo'.) cm cat revid:1230@rep:myrep@repserver:myserver:8084 (Obtains the revision with id 1230.) cm getfile rev:info\ --debug (Obtains all revisions in the 'info' directory.) You can use Gluon to configure a Plastic workspace and select the specific files you want to download. https://www.plasticscm.com/documentation/gluon/plastic-scm-version-control-gluon-guide#Configuringtheworkspace Regards, Carlos.

You can reach us with the details at support@plasticscm.com Regards, Carlos.

You can fully reconfigure a Plastic client from scratch by deleting the following folder: C:\Users\xxx\AppData\Local\plastic4 Regards, Carlos.

Hi, It could a network related issue. Can you attach the output of this command? cm iostats YourOrganization@cliud --nettotalmb=128 Regards, Carlos.

Hi, What is your Unity version? Do you have installed the last Version Control package version? Regards, Carlos.

Hi, What is the error you are facing? Could you attach your client logs? Regards, Carlos.

Are you available for a meeting and take a look to debug the issue? Regards, Carlos.

Hi, it seems to be something network realted: firewall, router, company network... This command just uploads and downloads some test data to the cloud server and it seems the upload is ok while the download is not. Regards, Carlos.

Hi, What are the file types with > 32k differences? Is it normal in your environment? Are they actually text files? The limitation is with the bundled text merge tool. You can try to configure some other text merge tool. Regards, Carlos.