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calbzam

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Everything posted by calbzam

  1. Hi, - Have you recently upgraded any security policy in your machine? I guess you were using Plastic with no issues until now (and no recent Plastic version upgrades), right? Maybe a recent Windows upgrade? - Can you temporary disable the antivirus/Windows defender... Some external tool (or security policy) seems to be preventing the Plastic client to start.- Do you have installed any of the following tools? Regards, Caros.
  2. Hi, We have multiple companies using our UE plugin in a daily basis and new features and bug fixes are performed very frequently. Could you post the issue in the GitHub page? Our plugin mantainer (https://github.com/SRombauts) is always answering very fast and open to perfrom improvements based on the customer needs. Regards, Carlos.
  3. Hi, We are already handling this via support ticket, but just let me post the answer also here:
  4. Hi @NC3D, if you face any of these issues, could you open a ticket at support@codicesoftware.com? We will need to review the logs and we can even get connetced with you to debug the issue and find a workaround. It's difficlut for us to reproduce these issues so as much information as we can recover, it will be very helpful. Sorry for the inconveniences, Carlos.
  5. Hi @jwkdwuvrt, what specific integration do you miss in the cloud? Plastic hosted servers doesn't neither have a a specific slack integration apart from the one mentioned in previous link and it should be also valid if you are using cloud repos. The only limitation is the Plastic cloud still doesn't have support for mergebots (not sure if this is what you mean). https://www.plasticscm.com/mergebot-devops But the note that Plastic cloud isfully compatible with all of our CI and issue tracker plugins/integrations (Jenkins, Teamcity, Bamboo, JIRA...). Your feedback is welcome. Regards, Carlos.
  6. Hello, Just replicating the branches that you actually need doesn't help to reduce the size? I'm afraid that the hydration feature is not configurable to some specific changesets. It's on our roadmap to provide a solution to reduce the Jet databases removing the old history of a repo. I guess this feature would be also useful in your scenario. Regards, Carlos.
  7. Hi, We internally reproduced the error and we have a task to debug it and try to fix the problem. We will keep you posted. Sorry for the inconveniences, Carlos.
  8. Hi, We internally reproduced the error and we have a task to debug it and try to fix the problem. We will keep you posted. Sorry for the inconveniences, Carlos.
  9. Hi, We have a blog post where we explain how to use slack notifications with Plastic SCM and it's not necessary to use mergebots: http://blog.plasticscm.com/2015/01/integrating-plastic-scm-with-slack.html Also Plastic provides the possibility to create your custom before-checkin/after-checkin triggers: https://www.plasticscm.com/documentation/triggers/plastic-scm-version-control-triggers-guide Regards, Carlos.
  10. Hi, Could you attach some screenshots of the panels you are opening and the error message you are getting? I want to be sure I understand the process your following Regards, Carlos.
  11. If you use two server (for work and personal projects), you can replace the cloud edition license by your personal license. This way, you will be able to run the replica and configure both servers based on your needs. The Plastic cloud edition license is designed only for hosting local repos and push/pull to the cloud. You cannot create new users or even run the web admin panel to configure the local server. Regards, Carlos.
  12. Hi, I would use your current Plastic edtion installation. If I properly, understand it, your are using it for your work but you also want to create some local repos for personal projects. Plastic cloud edition installs by default a local Plastic server (to host your local repos) and I would use this same local server for your personal projects. By default, Plastic Cloud edition includes a Plastic license for 1 user (the local machine user). If I properly understand you don't want to use this same local user for your personal projects? If you replace the default "plasticd.lic" by the Personal license, you will be able to re-configure your local server and create a custom user. But at the end of the day, your local server (doesn´t matter if using cloud edition or a Personal license) will only support one user. More than one user, requires a Team license. As you mentioned, you can install a second server, using a docker container... but I think this complicates too much the setup. http://blog.plasticscm.com/2015/01/plastic-meets-docker.html I would use the same local user for my personal projects (local repos) in order to make the setup as simple as possible. Regards, Carlos.
  13. Hello, I'm afraid we still don't have a feature to support this kind of workflow to easily remove the old changesets (repo history). Not sure if you are refering to the "cm archive" commnad, but I think it won't be useful in this scenario as it won't release the space used by the databases. I'm sharing your feedback with the team because we have in mind to support and provide a solution for these kind of workflow. I will let you know if we shedule something in the near future. Sorry for the inconveniences, Carlos.
  14. Hi again, - If you manually remove the " C:\Users\me\AppData\Local\plastic4\issuetrackers" folder and re-configure the values from scratch, does the issue persist, right? - If you have a "plastic-global-config" repo, you should have a local "C:\Users\me\AppData\Local\plastic4\globalconfig" folder. Even if it doesn't contain nothing related to the issue tracker but just a "ignore.conf". - If you are using Plastic cloud edition installer, no sure why the "local" server cannot be resolved. Anyway, it doesn't seem to be related to the issue tracker problem. - If you reach us at support@codicesoftware.com, we can even arrange a GoToMeeting session to debug what could be your problem. Regards, Carlos.
  15. Hi Stephen, If you cancel the current merge operation and then you re-run it, a new merge window will appear showing you only the pending to resolve conflicts. After that, you can apply the workaround Pablo metioned in the previous comment., Regards, Carlos.
  16. Hi, We have tracked this request also from other customers. We initially designed the Plastic SCM Cloud to work as a pull/push service, more and more users demanded a centralized workflow with the rest of operations such us, checkin, create branch, update, switch...The shelve operation didn't get much traction and was left in the backlog. I will share it again with the team. Regards, Carlos.
  17. Whay is the specific panel you are using to switch the font in the diff panel? Could you attach an screenshot? I'm using the following one and it seems to be properly working: Regards, Carlos.
  18. Hi, Are you using Windows GUI? What version? Do you have global configuration ("plastic-global-config" repo)? Is the issue always reproducible? Regards, Carlos.
  19. Thank you very much for the update and posting the detailed steps! Regards, Carlos.
  20. Hi, Thanks for reporting. We will run some tests. We haven't internally tested the last Ubuntu 19.10 version. Regards, Carlos.
  21. If you are using GitSync, you should be using the same client (the one where the original mappings were created to perform the future syncs). Also the Gitsync operation is performed between one specifc Plastic repo and a git repo. If you want to involve a totally new repo in the sync, it needs to be empty so at the same time it's populated, the local mappings are also generated in your client. I'm gessing if you are replicating a repo in a client where you don't have the original GitSync mappings and this is duplicating all the repo history. We need to be careful with this workflow because it could break the repo history. Regards, Carlos.
  22. It seems like a temporary network issue and the client is not able to download the requested revisions. Is the network you are using fast and stable enough? The error message is not very clear. Leaving Plastic open for a long time should be any problem. Is it Windows or macOS? If you attach the client logs, we will review them in detail. Regards, Carlos.
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